I have been to this Starbucks 3 times now & each time the service has been horrible. My first time, went in on my way to work & ordered 2 orders of egg bites. I received 1 order & I waited at least 15-20 mins for the second order that never came. The wait made me late for work & I was promised the second order when I came by again. I wasn't given a receipt or anything. I was asked my name & told they would remember me. Second time in my order was taken wrong & I was given a completely different drink so I had to wait for them to make the correct drink. Today was my third visit. They did not have the egg bites available due to someone not having taken the out of the freezer & having them thawed enough to cook in a timely manner. Really!!! You guys the egg bites are a breakfast food don't you think the pm shift from the evening before should make sure the proper foods for the following day are stocked??? (Ugh)! I also ordered a drink that did not at all look like what I normally order & when I asked was the drink blended the barista was very non-chalant & never once asked if she could remake the drink for me or anything. When I returned to the register I asked for my refund & the man who issued it to me never asked if there was anything they could do to satisfy me he just quickly rang up the order & handed me my money. When the young lady that took my order asked him what was wrong he, just said "I got it, I'll take care of it" & that's it. Very, very poor customer service. I know the mornings are busy but "customer service" is always #1 no matter what time it is! I would not recommend this SB to anyone and to the management of this location, I suggest you get the staff better trained in the area of...
Read moreI love this location and the staff. I recently returned home (San Diego area) after 25 years and I have to say that I was spoiled by the SB I use to go to in falls Church, VA. I truly thought it would take a while before I found the another great SB, I'm happy to say I found my favorite location and it's within walking distance. BTW forgot to mention that there are 6 within walking distance to my home and this one is in my opinion the best one in the area. To the management and staff at this location - thank you for taking the time to...
Read moreThis store is my favorite Starbucks, the morning staff is amazing. I'm sure the afternoon staff and evening staff is just as good but I go 1st thing before work pretty much everyday! I don't know all their names but they get to know mine. Maka, Gil, Eri, Emily, Jonathan, Dee are just a few that come to mind but like I said All of the baristas are amazing! Coffee is always on point!...
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