As a previous Round table manager I cannot believe this place. Boxes on the tables blocking where people could sit, the food was clearly not all the way cooked. So either the grate was moving too fast or the temperature was not hot enough. I'm moving towards the grate was probably moving too fast. There was stuff everywhere where it should not be and I mean everywhere. So there were delivery bags that were very dirty and visible, the spider webs being visible was gross, the dirt all over the wood on the salad bar was disgusting, the pizza cutter clearly did not know what he was doing and was totally backed up. He may have needed some help, whoever is doing the vegetables in the morning messed up the onions and they're not chopped right, the only reason I'm giving two stars is because the guy who brought me my pizza asked me if I need to plates and I consider that very good customer service. Otherwise I will never go back to this place and the manager should be spanked. I'm guessing the manager was the guy yelling at the top of his lungs at everybody in the middle of the restaurant which is very very bad professional ethic. All in all whoever the owner of this place is should fire the manager because he doesn't know what he's doing. I would take over for him but I'm in the IT...
Read moreGreetings...we always enjoy our vist to Round Table! My wife and I are seniors and had errands to run today so we put an order in to go, and told the gentleman at counter we wanted a medium pizza with black olives and mushrooms. That is also what our receipt says. Paid for pizza and left to get our errands run in the same shopping center. Came back about 20 minutes later and pizza was ready and safety taped shut, which is a good idea. I did not want to break the seal in the store so got pizza and my wife and I went home. We're ready to really chow down, opened the box and instead of black olives and mushrooms, it was mushrooms and very heavy sausage!!!! We really cannot eat that...ugh! SO we ate some because we do not want the drive back to Round Table to start all over again. I post this just to say your pizza is great but being accurate with an order is really important. We lost $23.00 which is a lot to seniors on social security. We hope to have better luck in the future
Thank you for reaching out...we really appreciate it! We will always continue to be Round Table Pizza customers in La Mesa....great pizza and super nice owner and staff. Best Wishes and thanks again for reaching...
Read moreI have ordered from them many times with zero issues, but this time there was an issue with zero regard for the customer. I ordered online like I always do. The order was being tracked and said delivered, but with no pizza delivered. I waited 5 minutes then called. The employee got on the phone with the driver and said it was 5 minutes out. 20 minutes later I called back and the driver answered and said, "Oops. I guess I delivered to the wrong place. I will get the pizza in the oven and get it to you in 45 min." I said this was unacceptable and asked to speak to the manager. The manager said, "I can get it to you in 30 minutes." I said this was not good customer service, especially for someone who is a repeat customer and spends good money there. He offered to add on a soda. I declined and asked for a refund. If I were the owner of this store I would highly recommend training your managers to have better communication skills. I love round table but I will spend my money elsewhere with this type...
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