Read moreStarbucks in new development off of 84th in lavista, i think its called city center? Food is good, service is usually lovely, but the last 3 months their coffee has been extreamly burnt. Going through a drive through
BEST Starbucks location in town. They go out of their way to make their repeat customers happy and satisfied. They know your name, your drink, whether you like (or don't like) a straw or napkins, etcetera...all the forgettable stuff that you think they couldn't care about or possibly remember...they remember. The baristas use that knowledge to make you feel like a VIP, and that you are always top of mind. Sometimes on a hectic morning or just a hectic day overall, the BEST thing that happens to me is that one of their baristas made my favorite drink the way I like it made. I jump start my day w/ Starbucks (and have a hard time not stopping there first before I move on to my next destination); and I reliably end my day with a trip through the drive-thru for one last dose of the drink that helps me unwind from the chaos and fatigue of what presented itself that day. The baristas may or may not realize how pivotal they are in influencing their customers' days in a POSITIVE and impactful way (whether it is jump starting, tuning up, or unwinding someone from whatever demands are coming down the pike or have already come down the pike). I am a Starbucks addict, very selective when it comes to my drinks and who makes them, and this location consistently does a commendable job. And if they don't, they make it right with ease, poise, and consideration. Finicky, picky people will appreciate this location's...
Read moreFirst off, we frequent Starbucks often and have no complaints whatsoever ever 😊 Today my girlfriend and I order a venti cold brew to share, and asked for cold foam on the side. We were told that this isn’t possible (even though we have not had an issue with this at any other location). My girlfriend restated the request politely just to confirm we all heard each other correctly. She said that cold foam needs to be on the drink and can NOT come as a side with the drink. First world problem, sure… but we are already paying a premium for a drink and simply wanted a side of cold foam. Seems odd to refuse a customer request these days, especially when we are...
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