Dunkin' — Restaurant in Lacey Township

The Workers are MISERABLE. The Manager Maria told me to leave the establishment, told me not to return she was acting very erratically in a very rude demeanor. Very poor customer service!!!! Ill never Return I called the main number to find out the store is privately owned so therefore the owner is not around to be present to know that the employees are completely miserable people need to start calling on this location Lanoka Harbor Route 9. They need a coffee barista there that knows what they are doing They don't understand certain commands They are untrained unprofessional and no compliance to rectify their behavior that's why she has been employed there for the last 10 years I will make sure I speak to the owners this way this does not get done to other customers it's unfair when we are spending expensive amounts of money on coffee and dough donuts and under cooked frozen foods that are 99.9% processed. Case # i have and they will investigate this location As i was rude told to go to another Dunkin' Donuts that's nice coming from a manager shows how much training will customer service thank you. The...

workers are very nice and friendly but i honestly believe that any time this location orders in restock and the truck comes, it never has any iced coffee mix because they barely even use it. every time i come here, the iced coffee is entirely just ice. what is the point of paying full price for a medium or large iced coffee but you finish it in 4-5 sips?? if i could post a picture of my cup, which is empty of iced coffee but entirely full with ice, you’d laugh too. i know this is probably not the worker’s fault and they’re just told this by the company to “longer preserve” the iced coffee throughout the day to get more money but use less product. sad bc most ppl don’t know this and are probably gonna yell at or get angry with some minimum wage worker bc they think it’s their doing. this was NOT how these coffees were made...

I really don't like having to give bad ratings, but this takes the cake so it's imperative that things improve!! Its been many yrs of major stress n fights n more because my 2 daughters always want dunkin but here's some of the bigger issues if ur interested.. It's very rare that they get the orders correct, they skimp on the drinks sometimes (most of the strawberry dragon fruit refreshers r stuffed w/all ice, n next to nothing of that delicious flavoring in ur Strw drag fru w/green tea. N this one just seems to be all dunkins even when I was little, here it is PUT LOTS MORE FILLING in the Boston...