Jersey Mike's — Restaurant in Lacey

I've been to this location a few times and while the food is always up to standard, what stood out to me was the service and care. One person in particular, Ayana, exemplifies what it means to provide excellent service. Even as her hands deftly create mobile orders, she welcomes everyone in with a smile and still manages to quickly assist with orders at the counter, all while coaching other associates and still ensuring she delivers her best customer service to each guest. Her care for quality from food to service is nothing shy of stellar. I walked in today to a line wrapping almost to the door yet even as she did 4-5 things at once, if she was stressed, you'd never know it. Ayana embodies quality service and it's her commitment to this that has swayed me from my usual lunch spots. If you haven't already, stop here for lunch and experience what quality service is...

This is my first time reviewing Jersey Mike's and even being there. I heard they did sub in a tub. Which meant they can do any sandwich in a bowl for you with all of the trimmings without the bread. Which works for me cuz I'm a diabetic. I went there today for the first time to get this done and my bowl was amazing and the service was amazing also. The two people that were working today on April 18th at 4:40 were two of the nicest workers I have ever encountered. While making the food they asked how my day was what my plans were for the weekend. Just two super nice individuals. I literally just walked out but felt I needed to do this review so I got my phone out right away and I am in my car typing this right now. It was so great to get such great service and...

This was my first time trying Jersey Mike's. I actually was really impressed! I went there cuz I was getting dinner for family who were coming into town & my brother needs gluten-free. I had the philly cheese steak and it was delicious!! The place was very clean and the 2 employees were working their tails off. Since there were only 2 of them, they were hustling the whole time. I was impressed how they stayed calm and worked quickly & efficiently despite a bunch of people waiting around & more in line. Especially notable was the one guy who was working with customers as he was very friendly & professional. That is not easy to do when in a stressful situation, so good job to them! 👍 I will 100%...