Round Table Pizza — Restaurant in Laguna Niguel

I had one of the most shocking experiences in my life today here at a pizza place.

I placed an online order for an extra large half all meat marvel and half chicken smoke house that came out to 30 dollars just for the pizza. I called in on the phone to confirm that there would be absolutely no vegetables/onions or anything like that on the pizza whatsoever and the employee on the phone confirmed that there would be no vegetables.

I had my pizza delivered to me with half of it drenched in chopped up large tomatoes.

I had a busy Friday so I called immediately the next day and spoke to the manager Greg.

He told me that I had waited too long to call in to get any type of credit and if I had called in right away they would of replaced the pizza right away. What the heck!? I called in within 24 hours and i still have the pizza in my fridge waiting for them!

Now here is the SHOCKING thing:

After I placed the online order I called in immediately to make sure there would be no vegetables on the pizza. The manager Greg said that he spoke to his cook and other staff and that this was a lie on my end. I had never called in whatsoever and that I seem to be manufacturing it to extort things from them. WOW!!!

I just wanted 50% store credit for a small pizza but he refused to give me ANYTHING back and told me to take him to court if I didn't like it!

As soon as I told him I had the screen shot on my cell phone to confirm our phone call and my cell phone bill as well to show the call and length he said he was going to call the police on me for harassment if I didn't like the fact im not getting anything back!!!

Still in absolute shock how desperate this man is and was to make money off me and call me a liar at...

I will NEVER order pizza from this location ever again!!! I've ordered several pizzas from them in the past but today was the last time ever!!! My boyfriend and I have been so sick since eating the pizza we ordered, my dog got sick as well and all she had was a piece of crust that had some sauce on it. I took it back to this location to get a refund and was told by the surly gentleman behind the counter that because pizza was consumed that he would only give us a partial refund!!! Are you kidding me?!?!?! Maybe instead of puking in my toilet from the food poisoning I got from eating this garbage I should've puked in the box so that he could have the "whole" pizza back!!! As I'm leaving the jerk called me a b*tch. He has some serious KARMA coming back his way... I will be contacting the BBB and the Health Department and notifying them of this encounter and of how...

Do not waste your time ordering from this location. My pizza was way over cooked and when I called to let them know, the owner rudely explained that the pizza "had only gone through the oven once and that he personally cut it". It's on me for not checking my pizza before leaving but the rude tone and response was uncalled for. I am a fast food manager and I have never treated any of my customers the way that I was treated by the owner. I didn't need a dialogue about how the pizza was put though the oven only once... anyone in food service can tell you that the oven' s temperature fluctuates and if you leave it sitting on top of the oven IT WILL KEEP COOKING! I was a paying customer and he tried to school me on how my pizza was not burnt when I was staring at it. If you want to be treated with respect and want good pizza, save your money and don't order from...