Subway — Restaurant in Laguna Niguel

On multiple occasions now I have gone into this subway at 830am to get the breakfast sandwich I love for my wife and I. It is listed online and in the restaurant that they open at 8am so I figured giving the 30 minute buffer time before I go in should be good. Every time I have been told the food isn’t ready yet and they can’t serve me. Today I walked in and the girl said while pointing at the condiments “as you can see I’m not even close to being set up” so I asked what time they open she said “830-9am” I then said it was 830am currently and why they advertise they open at 9, to which she replied “sorry can’t help you”. I don’t understand why you would advertise an opening time at a business that serves food then turn customers away that come in after opening to get food. Extremely irritating, and I’ve only had this experience at...

The female manager here is RUDE. I came in with my fiance and we were both very nice asked her how she was doing today and she snapped at us "CAN I HELP YOU?" with a blank stare. Then she sloppily made my sandwich. She skimped on the meat and I had to ask her to add more. She threw my order into the toaster and the cheese fell off then said she would need to charge for an extra slice. HIRE A NEW MANAGER! She doesn't even speak English, which makes it almost impossible to communicate with her. Worst customer service I have received in years. I come here often and all the other employees have been very nice. Again, get a new manager. This woman should not be working in anything related to...

Just ordered 4 large Subway sandwiches. Wow these were the worst Subway Sandwiches ever. Had the turkey and asked for avacodo to be added there must have been 2 teaspoons in a full sandwich. And you pay extra for it. All toppings very limited in amount. Sandwich was very dry. We asked for mayo and mustard and not there. No cheese as requested. To be honest it was more of a bread sandwich. What a waste of money. We only went there because our local one closes early on Sunday. From previous reviews appears management or owner really doesn't care if customers are satisfied. Highly recommend if you want a good sandwich don't go to this Subway....