La Michoacana Ice Cream — Restaurant in Lake Elsinore

NOT satisfied at all!!!! My banana split looked like if it was just thrown together. The ice cream all mushy. Plus I ask for chocolate abuelita flavor and the guy gave me plain chocolate....ugh....I would have expected a better presentation of my banana split and not looking like if it was prepared for animals. I don't mind paying the high cost of $11.50 but give me what I'm paying for, not what you feel I should get because you don't want to be at work. The manager/owner that was there, I would have expected him to be observing his staff on how the things are being prepared....PRESENTATION IS KEY!!! Waiting on a call to get his computers working is not an excuse to not make sure the customers are receiving and getting their orders properly prepared. I'll stick to the Perris location they serve things way better and always...

This place deserves a 5 star !! Customer service is great ! The gals are very nice and very patient as well !! " Now to the ice cream .... I can't say enough about the quality of their Ice creams. And the flavors are plentiful..lots and lots of flavors ... I tried the guava and guayabano and watermelon first _ .. just excellent !!! Super refreshing , fresh And very true to the flavor ... not too sweet. They have a ton of popsicles ..many to choose from . ..Everyone should check out this wonderful store ... Summer's here !! Time to visit the best ice cream...

Honestly this is my second time first time they ran out of everything I wanted. Customer service a 0 the girl was rude and didn't even bother alpogizing. Then I came again a week later same girl I greeted her. And after I was about to leave my chair was broken I just got off and told the girl excuses me my chair is broken. She just tells me the other one is too, then pulls it to the side and says nothing!!. No apology. I've never in my life met Customer service like that. Foods good service sucks . One thing Is customer service and this girl...