Taco Bell — Restaurant in Lake Elsinore

Had an extremely humiliating experience being walked in on while I was using the bathroom! The Bathrooms have a four digit code that they holler at you over the counter. there was not an inside lock to latch after entering the four digit code and shutting the door, and I didn't think much of it. But a few minutes after I enter the bathroom I heard beeping coming from my door, and in utter disbelief, I froze as the door swung wide open by a man who made eye contact with me while I was sitting on the toilet!! And then shut the door!!So humiliating. After looking at the door and the outside, there is nothing at all saying that it was """in use "" or ""vacant"" or anything. And when I told the "manager" about it he just looked at me like I was crazy and said I should have "knocked before entering"..!?!!?? Unbelievable ! I don't really understand how this could even be a thing I've been a door like that that requires a code to get in, and then no way to lock it...

I used to frequently visit this taco bell, sad it's gone down hill. The customer service is non existent. No greeting, no smiles, no acknowledgement. My wife asked if she could use the bathroom, 4 times before being told It will be a minute. As were waiting for our food, I witnessed a homeless man come in and fill up his cup with soda and walk out. No acknowledgement, no greeting from staff. My name was called and I received our meal and waited another 3 minutes before being acknowledged as they forgot the drink cup for my meal.(If there's a next time I'll just bring my own) Maybe it's a bad day for all the staff but, that's no excuse for bad service as this is the most important part of the customers experience! Remember, people buy from people, keep your customers satisfied with great customer service! Going forward I will spend my money where I feel the atmosphere is a welcoming and inviting place to eat. Thank...

I went to Taco Bell Saturday May 3rd on my lunch hour from work. I order the cantina chicken bowl every time I go in there, it's my favorite. I had unlimited time during my lunch hour from work when I walked in there nobody greeted me to help I asked one lady behind the counter to take my order. I order over the counter so they can give me my senior discount for me. She totally ignore me and went in the back and started making food for the other orders. I waited about 5 to 8 minutes and nobody acknowledged me or helped me. So I walked out and went elsewhere for lunch. This was the first time I went in there and had poor customer service, what a shame. I will not be going any longer to this Taco Bell site. Your employees obviously need training for...