Lake Geneva Pie Co — Restaurant in Lake Geneva

First of all, I hate cake and eat pie all the time and for every birthday etc. They didn't greet at the door or make eye contact. They had pies advertised in their fridges to go that they don't make anymore. There's no complete menu either. The lady did not use gloves to cut or get my piece of pie; nobody was wearing a haircut. And I saw canned pie filling in the back. Needless to say this does not look like it is a homemade facility with some of the pie. I saw that they had French silk, so when I went to ask for it they said they don't make it anymore they have chocolate pie.. And I asked if it was pie filling or pudding like filling and she said no. Unfortunately when I went to taste it I realized that the whip cream was it was like a ready whipped can of whip cream and extremely oily and melting right away. The chocolate chips tasted fake on top. The pie itself tasted more of a vanilla almost caramel chocolate flavor.. There was no actual chocolate pie flavor of what I'm used to when I order it at any other place. The pie was not what I thought it would be, and for almost $6 a slice, I'm not Too please that I spent more money than I would getting an entire lunch somewhere. The pie tasted like vanilla pudding that had slight chocolate added in. Even the color was very light brown. The only positive is the service was friendly once at the front of the counter and it was clean inside. But I...

Went there yesterday to redeem a coupon for a free pie. We were going to purchase a couple of other pies as well. When we got to the counter, we had three 6 inch pies and were told that the coupon could only be used on a 9 inch. I asked again and explained that a 6 inch pie is significantly less money than a 9 inch pie and they were saving money on me using the coupon on a 6 inch. The teenage girl emphatically repeated that the coupon was ONLY for a 9 inch pie - "that's what it says on the coupon" and again refused to redeem the coupon for one of the 6 inch pies. My wife wanted the pies for her parents so she still bought them but I would have ended our visit there. It boggles my mind how a customer facing retail store can be so short sighted about customer...

Not impressed. 1st time there. I bought a pie, a whole quiche and a pot pie. The pie filling was ok. The quiche was bland. The pot pie was made with very little processed chicken and frozen veggies. You can tell by the taste and knife cuts. The crust on all was overly dry and missing the flaky buttery flavor. No golden brown color. I asked about some of the sandwiches but no one could tell me what kind of ham or brand of Mayo used. They could not make me one how I wanted it. You have to buy it how it is in the case. Makes me wonder if they make them or have them made and brought in. All of that made it all...