Burger King — Restaurant in Lake Hallie

Me and my girlfriend woke up and decided we wanted some BK breakfast and load up the app, it tells us that breakfast is served until 11A.M so we place our order around 10:40 and arrive at 10:50 only to be told that they no longer serve breakfast and that it ends at 10:30. I say “that’s weird because I was here about a week ago and got breakfast at the exact same time as now” which I did only to be told again that it ends at 10:30 and they cannot give us our food and to go on the app to submit a refund. So I went onto the app and followed all their instructions on how to refund the food but there is simply no refund option keep in mind I am no longer at Burger King whilst doing this so I had to turn around and drive back to go inside and ask how to do a refund and the worker was just baffled and confused on how to do the refund and tells us she doesn’t know and to come back at 12 when the manager arrives. I leave very frustrated and annoyed, when I arrive back at 12 to speak the manager he tells me that he cannot do anything for me as their own app is considered a 3rd party payment and that he cannot give me a refund and to submit a ticket to Burger King to receive a support email so he did it for me on my phone and basically shoos me out of the building. It’s been 2 days now I have not received any sort of refund or food for my purchase which is kinda f’ed up considering they let you go onto the app and order the food and pay for the food but not give the food to you. Terrible service and communication. I would’ve at the very least liked to receive some type of coupon or gift card for the same $$ equivalent of food that I ordered but no nothing. This establishment quite literally stole our money and refused to give anything back after...

Ok, I worked at a Burger King a long time ago in HS and had lost interest in the food (you can only smell and eat so much of a certain before it takes time to be “ready” again) but finally decided to try the spicy crispy chicken. I don’t normally eat fast food on lunch but had errands to run so why not. I should not have. Upgraded to a medium, line was slow, ended up having to go back to work to eat because of that. Sat at my desk with good expectations to open my sandwich to a piece of chicken surrounded by bun. Two pickles stacked on top of each other and sauce squirted on top. Bigger disappointment than the size of the chicken breast was it wasn’t good at all. Pulled my fries out, 19…..19 French fries in a medium upgrade. Awful, sorry. Only getting 2 stars because the lady at the window apologized for the wait and was very nice. I have been in the gas station accompanied to this location and have heard the managers yelling and berating the employees. Something needs to be done with this...

Worst Burger King Ever, I don't leave bad reviews hardly ever, but this place is terrible. On 3 different visits at 3 different times of day they gave me fries that were clearly ready for the garbage, they were all wilted and cold, totally unetable. 4th visit I was served a jalepeno burger that I think the sauce was bad because I got really sick about 45 min after eating it. The 5th visit I went inside to the counter and they just kept looking at me while they kept taking car orders and serving them I finally gave up and left. So the last and final time I went I ordered an oreo shake how can you mess up a shake right ? Well they handed me a cup with a cracked lid so as I went to take a drink as I was driving away, the lid popped off and i had ice cream running all over me and my car. I will never go back they should just close their doors and leave the fast food business to someone else. Save yourselves some trouble and go on down the road to somewhere...