Basement area facility has early closing hours. Casagratto entrance from the upstairs dining bar area is open and not labeled with hours of service. Entered and customers at all tables and bar and employees working making food and drinks before closing time. Refused service by one rude server, her name starts with a G. Then helped by very kind helpful server, her names starts with a D, by ordering upstairs instead of downstairs. I spent couple days telling my house guests the food is great before arriving. We made sure the manager and owner knows about the rude server downstairs with name G because a second table of 8 or 10 customers upstairs eating pizza had the exact same rude server stories about 10 minutes earlier and they shared when they overheard our...
Read moreMaybe because i was just ordering takeout, but. It took 10 min to even have ask me if i wanted anything walk away and after awhile took simple order. When i came back no one again ignored me several minutes. My box was on counter i asked server if order ready she ignore me several more minutes asked her again, ignored me completely. Box was 3 feet away on counter i had already paid so i went to box. That finally got her attention she yelled at me with mad face but did not give me box till couple of minutes later. Pizza was also bad. Crust had five pieces done and the rest was not done at all. Never had a...
Read moreConsistently awesome salads and pizza! Casagrotto is just below the Casablanca Restaurant. There is a set of stairs inside and outside the restaurant to get between venues. Casagrotto is a small venue, with no outdoor seating, which offers several TV’s to watch sports as well as a full bar. You can watch your pizza and salad prepared right in front of you. The pizza toppings are heavy and delicious. The salad is awesome too!
Pro Tip: If you are not able to finish all of your pizza ask for a to go box. Then for your next meal you can scrap off the heavy pizza toppings into a tortilla shell and have an...
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