Ordered a large flatbread pepperoni pizza with extra pepperoni and per my Casey's rewards, it was free. I ordered two dipping sauces and per my app and email, my total bill was &1.58. when I arrived they charged me an additional $1.75 for my extra pepperoni. Now don't get me wrong a whole pizza for $3.25 is reasonable but when asked why as my email showed total at $1.58 with the extra pepperoni listed I was treated rudely. I am from Iowa and Casey's are on every corner and the most popular pizza place in the state and I have never been treated rudely and I have ordered many, many pizzas getting many, many free. In today's world everybody has a hand in your pocket so charging more then the listed amount in the email is just another billion dollar corporation taking more of my money for something that was supposed to be free. Truly shows nothing...
Read moreIt's only the store on Kestrel at Lake of The Ozarks. 8 out of 10 times (really) they make the pizza wrong. We request simple changes, no black olives on half, add banana peppers on all. Very simple, very easy. They just can't seem to get it right the 1st time. So then we get there to pick it up, it's wrong, and we have to wait for them to make another and then it has to cook. Without exaggerating, they get it wrong 8 out of 10 times. It drives me nuts.
11 Jan. 24 Just as I expected. I wrote my review, posted it, and within a day got a response from Casey's letting me know "this should never happen." To "please contact us" at a specific address. So I did. Guess what. Nothing ever happened. I haven't heard a word. One disappoint after another. I would like to have at least heard...
Read moreWe stopped in here about 12:20, looking for a quick lunch on our way through town. They definitely were not prepped for the lunch rush. We asked about the pepperoni pizza, and were told it would be out any minute. We tried to get a fountain drink, and it was out of flavor. When the pepperoni pizza came out, there were 5 people waiting, and they only made 1 pizza. Tired of waiting, we picked another drink option, and as we were checking out, we were told they had changed the soda syrup. Their bathrooms were clean, and the rest of the store was...
Read more