The tacos were decent I ordered two of them, the carnitas and the Al Pastor, both were not correct one was supposed to have jalapeños and pineapple and neither was added and the other one cilantro onions and lime juice and the onions were forgotten. The staff was decent in the beginning, very slow and uninterested in their job but I got my food and was fine. I got the side of truffle fries, never having them before thinking they’d look like how the pictures online look however all they do is put salt on theirs it’s not worth the extra money from the normal fries. The fries were cold the tacos were cold but I was so hungry I sat down and ate my tacos and thought I’d take my fries back the lady rolled her eyes at me and said they were truffle fries and they are supposed to be like that then her and her friend were laughing at me as I walked away I’d pass by this place the food isn’t worth the trouble! I’m only giving it two stars because the tacos tasted okay even though they were cold and so...
Read morePlease go to the actual restaurants in the city! Don’t let this outpost sour you on the Big & Little’s taco experience—this food is serviceable for an airport, but it’s a pale imitation of (and far more expensive than) what you can get at the full locations in the city.
My meat on my tacos was very lukewarm; I doubt the internal temperature of the meat being served at the time was being kept up to code.
There seems to be chronic issues with meal prep and assembly. When I was the only person in line, my order took over five minutes to get to because the single employee working the line took quite a while to make a single order for the two customers in front of me. Store operations also seem to have issues; 45 minutes to close (to be fair, on one of the busiest travel days of the year) they’re out of most things and are understaffed while scrambling to accommodate only three people...
Read moreThe guy behind the counter is very personable. He deserves better. The food is a school-lunch level of terrible. They’re next to an add your own sauce “barbecue” place, and they use the same meat. So the “carnitas” tacos are actually watery, bland pressure-cooked pulled pork, topped with bland salsa, raw onions, and some cojita cheese. That’s it. The tortillas are also steamed and so damp they disintegrated instantly - I should have wondered when they gave me a knife and fork with my tacos without asking - turns out they don’t have enough structural integrity to eat any other way. In case you don’t believe me about the meat, to get the included chips the server had to go over to the barbecue place and grab a big handful of, get this, potato chips, which were mixed with a couple tortilla chips all in the same warmer. On the positive side, it is warm and food....
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