Chicago Grilled Cheese & Mac Factory — Restaurant in Lake View Township

Called to order take out. They close at 10. I called at 9:30. When the guy answered the phone he sounded annoyed that I was calling. Barked a "Hello" into the phone. I had to ask if I was calling the right place because he apparently couldn't be bothered to something like "Hello thank you for calling Grilled Cheese..." When I asked if I could order take out he informed me that they had "just cleaned the grill, so what [did I] want." I wanted to respond with something like, "I'm sorry but you are working at a restaurant that closes at 10 so the grill doesn't get cleaned until after 10 and when someone calls to order food from you, try to sound like you are someone who likes having a job with a paycheck that is funded by the people calling in to order food from you when you are supposed to be still open for business" but quickly figured it would all be lost on him. Especially after hearing about the service my roommate received from this place earlier in the evening. I was really looking forward to checking out the different menu items this place has to offer but...

I had been wanting to try this place for a while. Now I regret not doing it sooner. If I could eat the first meal I ever ordered here every day, for the rest of my life... I would. At first, I was hesitant on ordering a mac and cheese over 10 dollars. I won't spread my hesitation to you: buy it. Do it. You won't regret it. The chicken strips are great and the fries are perfectly crispy on the outside and soft on the inside.

The first time, I ordered from Uber Eats, I ordered a Mountain Dew and a brownie as sides. My order came with neither, but instead a 6 pack of Dr. Pepper to accompany my correct order. I wasn't even disappointed. It was just funny at first and a revelation second: you don't tell them what you want, they talk YOU what you want. Haha. In hindsight, the Dr.Pepper 6 pack was a way better pairing. Also...I would have been too full for the brownie! Thanks, guys.

Great portions. Worth the price. I want to try more things off the menu...but I am so in love with my first order that I just keep on repeating...

We ordered late night for a really late dinner. The food was a good amount I had the BBQ pulled pork Mac my wife had the Cajun "Blackened" shrimp and the kids split a Cheeseburger mac, ont the BBQ pork the noodles were overcooked, cheese sauce was blah, the pork was super bland the barely present BBQ sauce maybe helped. I barely ate 4 forkfulls. The kids split Mac was very bland. And meat was barely present. The cajun shrimp was rock shrimp and they aren't cleaned. And when I think Cajun or blackened I'm thinking a huge hit of flavor. Really disappointed with a late dinner. Properly salted boiled noodles can make a huge difference... better luck...