The Tin Lizzie — Restaurant in Lake View Township

I WILL NEVER GO BACK. We rented out the bar 2-5pm for a friends birthday. It was a good drink deal and we had a great time, however, when our deal was ending, things went south quickly due to most inappropriate customer service i have ever experienced. As soon as the clock struck 5pm, we were charged by a giant screaming man we had never seen before. He was aggressively yelling at the top of his lungs for all of us to leave and to call our rides. This caught us off guard because when most drink deals end, you can hang around and just buy drinks and enjoy the bar… This was NOT the case here and it was not made clear that it would be so very important that our entire party left the premises exactly at 5pm. We thought this whole situation was bizarre but not a big deal. We all quickly called Ubers, and i even held my app open above my head and closed my eyes so the man would not scream at me. It was snowing outside, so naturally people were waiting for their recently called rides inside. The staff was NOT happy about this and started verbally attacking us. Eventually me, the birthday girl, and her short-statured boyfriend were the only ones left trying to be cordial and apologize to the staff and be understanding that it’s hard to coral a large group of people. The staff then began to be verbally abusive towards us calling the boyfriend (who had been standing outside) slurs such as “mini-me.” I have never heard such horrible and degrading things come out of someone in customer service’s mouth. I started crying because of the horrible horrible things they were saying to us. Later i also found out that someone was in the single-toilet bathroom with the door locked and an employee unlocked the door on him and quickly opened it to try to “catch” him doing “something” (as in drugs) which he clearly was not… he was just using the restroom that clearly was not private when a staff member can charge in at any moment when your pants are around your ankles. I am absolutely disgusted with the way we were treated and I will...

I would like to give kudos the manager, Kelly. My group bought tickets individually instead of together and didn't have a table close to the turtle racing/food to start. Without us even asking, Kelly saw our group in the front and went above and beyond and to get us a table in the back. She checked in during the course of the night to ensure everything was smooth for us.

While our group was playing a board game, she asked if she could take a "boomerang" video for the social media. I really love the fact that she asked for our permission beforehand and thought it was very professional of her to do so.

The few groups near us who had birthdays/bachelorette groups, etc. She made a fun experience for them with confetti poppers and sparklers.

Overall, Kelly is a fantastic manager and really made for a fun night. If Kelly is the manager for when you buy your tickets, I would highly recommend this place. She was kind, professional, and had a great attitude that was contagious among the patrons.

My group went with the 6-9 timeframe which I was a little skeptical of since it was earlier in the night and didn't know how the vibes would be. But it turned out to be a good amount of people, and the food wasn't bad. I would highly recommend buying the tickets together for the 6-9. The best bang for your buck. ....and of course the turtle...

Sad to be leaving a negative review, but unfortunately the experience I had was very unpleasant. I was so excited to see my first ever turtle race in Chicago, but it was such a poor experience overall. They accepted $80 from me, but there was no seating available. When I asked for my money back so I can go somewhere else that could accommodate me, they said “It was against their policy to give money back” when I literally gave them cash 1 minute before. Why would they take money from someone when they were maxed out on their capacity? Also, I was told that their races start at 6 pm, and I should be able to see at least 2 out of 4 turtle races before I left for the night (I had to leave at 8pm), but the races did not start until after I left, so never even saw a single turtle race. What a waste of my money!!! On top of that the service was rude. Not a single smile from the servers. Part of the money paid was for unlimited pizza and drinks, but the pizza is basically cheap frozen pizza (and you will barely get one pan because they are so busy). One pearl, I will say that it did have a fun atmosphere… I just wish they treated their customers with respect, didn’t lie to me about the services and turtle race timing, and gave proper service. It was shocking how terribly they treated me. Hopefully it was just a bad...