Sonic Drive-In — Restaurant in Lakeway

Worst crew on duty last night. My kiddo and I so excited to get some slushes after practice and first person taking our order just kept saying "what else" over and over. He said it every time I took a breath. Me: "I'd like a lemonade slush" "what else?" "with cherry" "what else", "Please make that large", "what else".. it got obnoxious after the 20th time.

Then after paying and waiting a few mins. We got a notification on the screen that CARTER was on his way with our order. My kiddo started counting the seconds (sweet thing) and they never came.

Then I saw people coming and going with their order. Even saw some teenagers that walked up, they may not have placed an oder unless they did it online before showing up and they said hi to their friend Carter and Carter came out periodically bringing them drinks every time he went to take an order to another car. Seemed odd that their order would come out bit by bit.

Then I buzzed them again and asked about our order and a new person answered, a young lady, and said our order would be out shortly. Waited maybe another 20 mins, watching people come and go with their order, so then I buzzed them again and this time no answer and a few mins later, Carter came out with the drinks. He was rude. He didn't technically say anything rude but he dropped off the drinks with disdain, body language was like "ugh, get out of here." Since I had waited there 30 mins since being notified of delivery, I asked why it took so long, he said "we're busy", rolled his eyes, and meandered away... not in any rush.

Sorry for looking forward to visiting your establishment and enjoying your tasty drinks. My kids and I will try not to bother you while your friends are there.

Also, you got our order wrong to add injury to insult. 45 mins waiting...

I have been eating here since the mid 1990's, back then they food was absolutely great! What it is now, seem to be a shadow of it's former glory.. The food is cold more often than not, and the service is horrendous when talking to the people inside. They are rude, their tone seems to be constantly offended in nature and the only redeeming quality is that they (sometimes) repeat your order.

That being said.. When I go there I order one of the most simple things to make that they could possibly ever get. I ordered a Foot long hot dog with cheese only, Fries, and a Route 44 soda. They repeated it back to me correctly, I got my food (as I was sitting on the benches outside) I paid the girl and gave a tip larger than the cost of the order due to her happy disposition. I checked my order.. I was given a foot long coney with chilly-cheese, onions and mustard, my fries where half tots, and my drink with further inspection was only a large. This type of thing has been happening more and more ever since until now I refuse to eat here. Horrible service, horrible food, and a...

We had gotten our 2 blasts and the pickle fries delivered and did not receive our mozzarella sticks nor the cheese tots. We had verbally told our bellhop and shown the receipt and what he failed to deliver to us. We waited for 30 minutes, half an hour. We pressed the button again to see how they were progressing. The person on the other end seemed confused, as if they thought we had left without our full order. Someone came out, clarified the issue, looked at the bag with receipt and promptly took the pickle fries with them. It took another 10 to 15 minutes for us to receive the food we ordered. By the time we got all our food, our ice cream had half melted since we had planned to just go home to eat it. We did not receive anything extra for our time being wasted. I had also checked to see that it was much less busy than usual on Google maps. The food was good that we got, though the tots were rather low for being a large and we made due with our melted ice cream. I really hope the people working at this location can become better with...