Subway — Restaurant in Lakewood

Ok when I first walked in I almost turned around and walked out. Partly due to the 3 extremely difficult customers ahead of me but also the girl working the counter. I'm glad I stayed cause what I didn't know is the girl (Trinity) closed then opened so she was tired but the way she held her composure w these three really eye twitching customers was better than I could have even on a good day. So go her for being tired and calm even tho it took way longer than it's ever taken for a sandwich, that was not due to her work performance.

In walked April.. she is a force of nature. Triple tasked the second she walked in. Made small talk with the waiting customers (oh wait it was just me) as she was putting more dough in the oven before she helped me as Trinity was trying to finish up w her customers. She's a wonderful human, very very personable and just illuminates great people aura. If I return to this subway it would be because of her.

Thank you both for making me see there are good people AND that I shouldn't have just assumed Trinity hated her job. Kudos to her for being chill w that storm.

Thanks for...

I came in a couple days ago and I believe the girl's name was Amanda she was there alone and she was about to train a girl who had never been at that store she also had never been at the store which I know this because I usually go to the subway and the person that usually runs the store has an attitude issue and usually I try to not go there when she's there and I guess she's the manager but she's not a very nice one as you can tell by all the one Stars below but this particular lady was super sweet super nice very attentive she made my sandwiches just like I wanted I bought four sandwiches that day and even though she was busy she still made time to do it with a smile I really appreciate it and we need more people like her at this location so if you're an owner I suggest you get a new crew and have her be the manager cuz she was absolutely amazing I might have got her name wrong but I think she'll know if she reads this you're absolutely wonderful Amanda and I appreciate everything you...

I work in the area, and have often gone to Subway to refill my water bottle when needed. At no point was it ever mentioned that you had to pay for water, and I have come to fill my water multiple times over the span of multiple months.

Recently, not only was I told that I would have to pay 1.30$ for water, but I was told this in an extremely rude manner when I have been nothing but nice to the staff in the past.

You could argue the staff was doing their job, but that means the franchise owner is telling them they need to start charging for water. Who in the hell would pay for water when there is a Starbucks in both Safeway, and around the corner that gives it out for free?

Very disappointed with how the staff spoke to me, and the fact that the franchise is looking to nickel and dime you for something that is free...