I had a HORRIBLE experience at the Lancaster location 6/30/24. The hostess treated us with such an arrogant and an aggressive attitude for no apparent reason after I had asked her to repeat what she had said when she greeted us ( I couldn’t hear her because of the loud atmosphere). As she was bringing us to our table she had a terrible attitude and was rudely throwing our menus around and then just walked away without saying anything. She came back to set up a table near us and was moving around chairs aggressively and then almost slammed a chair behind where I was sitting.l basically boxing me into the table since I couldn’t scoot my chair back. When I brought it up the waitress, she ignored us. I then brought it up to another hostess who informed the manager on duty. He came over and apologized. A couple of minutes later he brought the terrible hostess and forced her to apologize and instead of apologizing she gaslight us and told us that she was “sorry that we THOUGHT she was being rude” I corrected her and then she began arguing with me in front of her manager after which The manger sent her away and then Began defending HER horrible behavior and offered nothing to make the situation right. This has been hands down the WORST dining experience I’ve ever had. I was belittled, ignored, gaslight, and dismissed. The entire staff I interacted with was incompetent and care little about the customers, they care more about their work “clique” and actively antagonize paying customers instead of offering a genuine apology or correction of the situation. I am beyond disappointed. This is not how you run a business. If I could give this location no stars I would.