TeaBox Cafe — Restaurant in Lancaster

So...my granddaughter asked me to take her out for Bobo...whatever that is. I was told that this place had it, so we went there. Sure enough, it seems that they serve a type of drink made from some vanilla flavor base that has various types of fruit balls, cookies, candies and flavoring added to it. I bought her and her girlfriend one each ... six and eight ounces in a custom plastic flask ... Price ... $18.00. OK ...so I spoil her. After they made the base in a large blender to begin making the drinks, there was some of it left over, so I asked the waitress if she could put it in a small cup so I could taste it. I was brought up in New York where we purchased milk shakes from the malt shop. They always had some left over in the mixing tin cup. They always filled a large glass with the shake and then gave us the tin which had about 25% more in it. She said she could not. She told me that she could let me taste a spoonful from the container, which I declined, and then she proceeded to pour the remains down the sink drain. I am baffled! How are these kids raised!! This truly defines stupid, not to mention rude. There was a woman behind me at the counter. She was stunned, as was I. I asked the cashier what the chances were that I she thought I might be back again. She said probably not. I said WRONG ... ABSOLUTELY NOT. Stupid, Stupid, Stupid! My reviews on Google Maps now exceed ten thousand hits. This type of review is rare for me, but I must say, I would avoid this place like the plague. Looks like we are back to our original treat location next Friday. I have lived in the Antelope Valley since 1974 and I am well known in every major circle of business and politics. I can't wait to tell this...

This place "used" to be good, it's a shame that now they have such a bad customer service, 2 customers waiting for their drinks, 3 customers to get the order taken and the 2 employees (girls), get to were they prepare the drinks standing having a conversation, lady infront of me upset because she told the cashier that she had a rewards card with a free drink and the cashier forgot that with the free drink you can only get regular size and charged her for the drink because customer order a large drink ( she should told customer that), we wait 45 min for 2 drinks, finally they call my drinks and the employee drop my drink , I understand it was an accident, but no body said anything, employee just turn around and start doing a new drink, my mom took her drink from the counter and it was no straw, so she took a straw because nobody was a the counter, then the employee came around the counter where we were standing and told my mom " you can't get a straw on your own, you can't put your hand through the open plastic square , you have to wait until we give it to you", that was rude, I told her that no body was at the register to ask, she told me " well we were making your drink that we drop by accident " Never coming back....GO...

Since the weather began to cool, I wanted hot drinks so about 2 weeks ago, I ordered online 3 large hot tea drinks. They called me and told me that the large drinks can’t hold hot drinks so they have to be lukewarm only. I accepted since I had no choice. Today I called over the phone to ask which drink size can I order for hot tea and I was told: regular. I order 3 regular hot tea drink but when I got my order, they were in the plastic cold drink container. I asked why they weren’t in the hot drink cups. The employees stated the lids doesn’t fit the hot drink cups. I pointed to the sample hot drink cup with the lid on the register and said that lid fits that hot drink cup. They said the sample lid for the sample got drink cup isn’t available so they either have to use the cold drink lid on the hot drink cup which doesn’t fit and spills all over or use the cold drink cup which doesn’t insulate the drink nor keep it hot. It’s very annoying as a customer to be left without a choice instead of being told that the store doesn’t have proper hot drink cups and if I’m okay with using cold drink cups before paying for my order! If hot drinks are offered on the menu, make sure to stick the cups and lids to go...