KFC — Restaurant in Laredo

Had a very bad experience on this location. I just had gotten out of work went to pick up some food and the girl at the drive thru was nice took my order. I usually always check my order before leaving since sometimes they can forget to give us our items. Well for my luck my mom called me at the exact moment I got my food n didn't bother checking. When I got home I was missing several items. So I went back got down to the location and the girl on the counter was extremely rude. I was like I just order this. Here is the receipt and the food. I told her what was missing. An her facial expression was you know your supposed to ask for all the stuff at the window. I'm usually a very understanding person but she didn't help with that attitude. I'm like it's in receipt so I did ask for it no?. I had to drive 20 min back to this location for the missing items and the food ain't cheap. Now all my food is cold since I had to come back but thank you for understanding. She didn't even apologize. I understand fast food places are overwhelming but if you don't like your job quit and...

I have previously driven through to order chicken at KFC, but they hardly ever have what I want, so Church's is my go to for excellent food and customer service.

Anyway, yesterday I decided to give KFC another try, and while in the drive thru, I ordered a 12 pc bucket of extra crispy chicken, and asked that 2 pieces be original recipe. I also ordered the 2 sides and an extra order of fries. I then requested 2 apple pies.

I was asked to pull up further to wait for my order, and before driving off, I checked my order and my my pies were not included in my order, nor did I get a receipt.

The young man who gave me my order had already gone back inside. I felt like calling them, but decided to just leave. Very dissapointed in this place because food is always awesome.

While I understand it was lunchtime, in todays world, customer service...

They don't answer the phone poor service poor quality don't bother to check the orders from doordash very frustrating service please go elsewhere don't even bother stopping by no wonder it's always dead very loud and inappropriate music when you go Inside sometimes wow I called 15 times no answer hot Nashville hot no sauce it was plain also made the order again and same thing the chicken was raw and the bread was hard and one of them had no pickles this is the most disgusting KFC they also switch my mountain dew for original with out telling me a lot of ice also food was cold they don't put forks or napkins the Nashville chicken little sandwich was hard as a rock almost took my tooth also the spicy chicken was raw and hot no spicy sauce what a nightmare please check them I'm...