Posh Sushi Express — Restaurant in Laredo

ABSOLUTELY HORRIBLE SERVICE! I used to order frequently earlier this year. They never had a problem with delivering in my area. I called last week and the week before and they told me that they do not deliver on saunders when in fact they had delivered before. If you call at 9pm they will not deliver to you even though they close at 10pm just so they can be home RIGHT when they close. They also include a mandatory $4 or above minimum tip even though the service is horrendous. The sushi is good but they never include ginger or wasabi on the side. Instead they give you a jalapeño soy sauce. I do NOT recommend posh sushi. Go to sushi madre instead, get in the car and pick it up. I am never going...

I’ve given this chain 2 chances. First tried the California roll, the crab was cold and hard, as if they just took it out of a grocery store package, not good. Tried the salmon NIGIRI next, even though their online menu spells it “nigri,” so cringe. There’s no stand alone “g” in the Japanese alphabet, so it’s spelled “ni-gi-ri” not “nigri.” Anyway, salmon was too cold, as was the rice that it sat on top of, again as if it was just taken out of the fridge, cut and served. Nigiri is usually served maybe a bit cold, being raw fish and all, but they definitely overdid it. Will give one...

Okay, so after ten times of ordering for my food to be delivered from here I have decided to complain. Apparently the hostess or whoever answers the phones doesn't listen to my orders and what I request. I'm not at your restaurant so do you really expect me to get my food and not be able to do anything because its wrong? Seriously, its ridiculous. Please improve your customer service. Because even when I have eaten at your restaurant it takes forever and the service is slow and not good. People just eat at the other Posh Restaurants, this...