Bookmark Cafe — Restaurant in Largo

Today I was treated terribly by a woman who said, "she owns this." It had just stopped raining, a brief yet fierce thunderstorm had passed over the library, and coincidentally I had stopped my reading for an afternoon snack. Today I had brought with me a singular ham and cheese sandwich and a small handful of potato chips; about 10 - 15 pieces, enough to fit in a ziplock sandwich bag.

After I took a moment to examine the tables outside that I usually snack on, and after the mother actually went out to examine the tables and chairs we sat down inside. The woman approached me and told me that nobody ever asks, that they just sit, and that she owns this. To which I replied, "fine, I get it, I am going." She then approached a mother of two, a new born and a three year old, and delivered them the same monologue.

After she had ran the four of us off, we met briefly to discuss what had happened; there was nobody in there, we didn't see any signage to distinguish the two entities or that it was for paying customers only, and it had just stopped raining with the sun and humidity making it awful outside.

In my humble, and sometimes naive opinion, it may be your cafe, but you represent the Largo library. I do not believe the Largo library would run anyone out the door because they had chosen not to eat in the rain. You should be ashamed of how you treated me, and the absolute lack of respect for that mother and her two children.

We both agreed that you have lost our business for life. I hope nobody ever treats you the way you treated four...

The regular big guy that works here is always extremely nice and accommodating, however the older lady that has been working the last week is incredibly rude and not inviting at all. I’ve been told me and my special needs client can’t sit in the eating area with our food (there’s no sign saying that you have to pay/order food to be able to sit) and today she made a snide comment to me in regards to me asking for hot water and a fork saying she’s going to start charging me for said hot water and fork after having always been given it for no charge. The snide comment also came after being ignored and walked away from in the middle of talking. DO NOT RECOMMEND go literally anywhere else for your snack. Will be taking my business somewhere else...

today i went to order a taco salad off the menu in the cafe. one of the workers told me my total was $7.45 i got home, and later found out i was charged $7.77 the menu said a taco salad was only $6.99 so i don’t understand why i got charged $7.77 or why it came out to $7.45 to begin with. i wasn’t even handled a receipt. that’s not ok. I give this a two star because i asked for a togo box and no cheese on my food, which i do appreciate but i’m going to report this in person too because i don’t understand why there was charges being made that i didn’t even know until i got home. I know its like $1 but still. that’s messed up, what if i needed that $1 for something important and i didn’t have it because i basically got robbed at...