For the the $30+ I paid for 2 burgers and green chili cheese fries, that I did not receive, I do not feel it was worth it. The burgers were sloppy, there were missing items and no fountain drinks. The staff was not friendly. It just felt as though someone threw this place together on a whim without thinking things through. I do not feel you receive the awesome customer service you should when paying so much for a burger that I could have made at home. They do not answer the phone either so forget trying to call ahead to save time. They are slow so be prepared to wait. They skimp everywhere they can, extra ketchup turned into one packet each meal. Honestly there are other burger joints that are more reputable to patronize. CHECK YOUR ORDER BEFORE YOU LEAVE TO MAKE SURE YOU GOT WHAT YOU ORDERED!!
Response: In this day and age with prices of everything going through the roof. It is EXPECTED that you get what you pay for. Nobody expects perfection. They expect quality service and value for the money they spend. For example you seem to remember my exact order except the chili fries. In the future maybe repeat the order back to the customer? CONSTRUCTIVE criticism NEVER hurt anyone, it’s a learning...
Read moreThe burgers are amazing! The meat is fresh and cooked to perfection with the cheese melting down the sides. Almost looks like a commercial. The accoutrements are fresh and the grilled onions made the flavor slightly sweet atop the smokiness. The buns are not too thick, not too thin, really the perfect ratio imo. Lastly, the bacon was very tasty and cooked well, making this burger one of the best tasting I’ve had. Wait, what about the fries, you might ask. On point! They have this cooking thing down. For the price, I feel like I’m stealing from them. Thanks for the great burger! Will...
Read moreFood is good just take it easy on the salt. The sodas need to be in ice not just water. Invest in a fridge. We like cold drinks you know. Girls need to smile have more eye contact and be ready for customers don't just expect us to come ring a bell. Who does that that's disrespectful. You post a phone number in front but they never answer so why even put the number if y'all ain't going to answer even when not busy, y'all just disconnect the phone. Y'all have been doing this for a while now step up your game and be more courteous. Don't let the money and pride get...
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