Beans & Brews Coffee House — Restaurant in Las Vegas

Our first and last time going here. My wife and I were going to a car meetup they have every Sunday in the adjacent parking lot when we decided to get something to drink while we were there. We drove into the drive-thru and there were two cars ahead of us. We placed our order...nothing complicated. One black coffee and one iced Mocha. We pulled forward and we waited and waited and waited and waited.... 18 minutes and not one car moved. WTF? I'm sure some car ahead of us probably ordered 37 cups of something but JEEZ GUYS...IT'S COFFEE FOR CRYING OUT LOUD! They should have parked that car, and one person handle their order (there were only two employees working) while another get the rest of the drive through moving! No joke, if there wasn't a curb in the drive-through that we couldn't drive over we would have left after being stuck there for the first five minutes.

In fact, the two cars behind us actually backed out and left. I was already looking at my options when the line FINALLY started moving and another few minutes later we were at the window. The employees here move slower than a dead snail. We get up to the window and are again, waiting and waiting. I looked at my wife and I asked, "You want to just leave at this point? This is insane!" and FINALLY someone greeted us. I could see they were just starting to make our two simple drinks and we told them to not bother. Either the employees are poorly trained here, they don't have a clue what they are doing, or both. In the amount of time we were there we could have LITERALLY driven to a nearby Starbucks, gotten two coffees, and returned with time to spare.

Small stores like this need to learn that if they are going to compete they have to do better. My bet is in six months this place will be a taco stand or ice cream place like the Dairy Queen that was...

The place was closed for quite a while. They have reopened with limited hours. I used to go there regularly, so my husband calls me on Thursday to tell me they're now open until 5 p.m. So today I drive up at 4:31 / 4:32. The open sign is visibly lit. The front door is propped open. I get to the drive thru and I'm told they're closed; despite the door being wide open, the open sign being on, and the fact that the hours are clearly posted online (open until 5 p.m.). The girl tells me that they go home at 5 pm., so they stop making drinks at 4:30. When I tell her that her front door is propped open and the sign says open she insists they're closed. When I tell her that posted hours are for customers and not employees she says she's sorry I feel that way. I point out that it's a fact, not a feeling, that the website says they're open until 5 pm. Bottom line - I left with no drink and a really bad taste in my mouth. I thought when they reopened things would be handled correctly; it turns out that the new employees don't want to work when they're getting paid to work. That's a shame, and not a good look for a place that was already struggling...

I went in for breakfast and was very disappointed with the quality of the food and the coffee.

The service was good, the young lady that served me was friendly and answered y questions about the menu, offering her preferences. I ordered a large coffee, a sausage breakfast sandwich and the breakfast tacos. I received the food first as the coffee had run out and received the coffee about 5 minutes later.

The food was very disappointing, it looked like it had been reheated on some sort of press as the sandwich was squashed and the croissant was stuck to the paper wrapping. The tacos were scarcely filled and the bacon had a nasty artificial taste to it. The sandwich tasted better, but because it was stuck to the paper wrapping that made it difficult to unwrap and eat. The coffee tasted watery and the beans tasted burned. Overall, while the service was good and the interior os clean and modern, this was a very disappointing experience and I would not go here again. They seem to be in the same corner of the market as Dunkin’ Donuts, whose product is far better, and a step or two below Starbucks and certainly below...