Dairy Queen (Treat) — Restaurant in Las Vegas

The absolute worst place to get ice cream the first time I had plastic all through my ice cream, even showed pictures of what was in my ice cream and the manager wouldn't give me my money back . The manager even said she made it and its probably from the machine also there was red stuff in there idk if it was blood or strawberries smh and i ordered a butterfinger ice cream. The only thing the manager would do was replace it instead of my money which is a shame . Today I tried to give it another try and I had hair in there and the manager Susan was rude said their hair is pulled back (but yet their hair is still able to fall in they do not wear hair nets) and I told her about how I would like the corporate or owners number she put his name on a paper and i said i want his number she said nope and walked to the back and threw the paper at me with his name it and told me i shouldn't come back then . While walking to the calling someone . The customer service is horrible and make sure you check your ice cream may be a rat in there next time . I will never go there...

Go to the one up the street this location is rude and sucks at making blizzards! The owner is pathetic and don't care for the customer, one day they made my banana split blizzard three times while i sat in the drive thru the third time it still wasn't right but I was running late so said whatever and left, I called spoke with sue the manager who then spoke with the owner who then stated after two week of waiting for a call, that he will not replace the blizzard that three time was enough, the girl who made it that day was very rude that I was scared to even eat it the third time around how rude she was I wouldn't be surprised us she spit in my blizzard! Be very weary of this particular Dairy Queen smh I will be notifiyibg the REAL CEO of Dairy Queen about this pitiful visit. I tried so hard to play my cool and even offered to give it a try again, the whole experience, coming back adding some calories and carbs, giving them the time to make it right from the attitudes to the quality and they refused to even...

I see there is another post with my same complaint. Which means that they haven’t done anything about it. They just don’t care I guess. Someone should at least respond. My daughters and I went in this evening at around 8:30. We had to wait about 15 minutes to order because the cashier said they were super busy and couldn’t take our order yet. Then we finally ordered we got our ice cream and sat down to eat it. At 9:01 we were told we would have to leave because they close their lobby. The posted hours on the door and website clearly say they close at 9:30. It was so unprofessional. I have never been kicked out of a restaurant because they were “closing” The professional thing to do would be to wait for your customers to finish and then close. Especially if you don’t “close” until a half hour later. Very dissatisfied with this Dairy Queen. We won’t be back. I will definitely tell everyone I know not to go...