Today while driving around after I was finished getting my bi-monthly haircut, my fiancee and I were looking for a place to eat some lunch. We decided to go somewhere where we haven't tried yet and stumbled upon this pretty cool looking restaurant "Big Dog's Brewing Company".
Now, I noticed the empty outside seating area first and saw that they had several events scheduled for weeknights and weekends. Between open mic and geeks who drink night, it seemed like a pretty cool place already supporting more outings and kids were always welcomed. Once we stopped in, we liked that they had that fun and interesting restaurant decor that helped me feel at home. I quickly noticed the classic arcades as well as the bar area opposite from the dining area for different types of atmosphere or groups of people.
We were greeted and seated by a friendly hostess and quickly noticed the awesome looking cow pattern booths and the sturdy tables. Not one seat looked like it had gone through rips or massive wear and tear and it was comfortable and open enough to not feel at all cramped. Being use to booth tables, I always felt like most were too tight, but this one was very well spaced and room to move around even after the meal we had.
Onto the menu. It had several selections but being a fan of menu's with actual pictures in it of the plates left me questioning my choices like "What are the portions like?" or "Is it something that I think looks delicious". It's not a negative thing, just more or less my preference when it comes to menus. Still, we were greeted by a lovely waitress, Chelsea, with a genuine smile and amazing service. Me being one to always drink a lot of unsweetened ice tea due to my diabetes, I kindly asked if I could have a pitcher and apologized in advance to make sure she knew I just drink ice tea more than the usual customer not that her service was lacking at all. She kindly told me that that was quiet alright and brought the pitcher quickly.
For our first choice in the appetizer section, there was the "7 Layer Taco Quesadillas" which Toni, my fiancee, had pointed out might just get this as her entire meal. Little did we know the plate itself was far larger than any appetizer we had encountered and was either more meant to be an entire meal replacement or also perfect for a group of 3 or more people. The picture speaks for itself and she loved every bite of the 2 out of 4 slices she did have. The rest, went home to be gobbled up by the kids and that they did. Again, had we known the portion was going to be that big, we're glad she only ordered that. This might be by design by the Big Dog's staff as it's definitely a group seating establishment with almost every table having 4 or more seats.
I chose something that I though would be one of their most home style dish. I chose "Grandma's Pot Roast" and boy was it delicious. The meat fell apart trying to pick it up with my fork, the gravy was delicious and had the authentic pot roast taste and smell that filled the room. Carrots, celery and other veggies all bathed in the gravy on top of a generous portion of some of the best mashed potatoes I've tasted in Las Vegas. Normally, in any other restaurants, I would have asked for something in addition to my meal to try, but this dish didn't need anything added to it, it just melted from the fork to my mouth and I thanked it for every bite.
At the end, we were satisfied. Something a few restaurants leave you wanting more for good and bad reasons. But I admitted to Toni that not only was that satisfying, I just might need to be rolled out of there to safely make it to the car in a good way. Even as I'm writing this review, one of the kids failed to eat the last quesadilla, So I'll leave this here for you to find out for yourself this awesome place.
Note, I did not partake in their extensive selection of self-made beers, but I will be going back to try some one those outside porch nights to mingle with some of the crowd there. Big Dog's Brewing Company definitely left an great impression and deserves a...
Read moreYesterday my wife and I just had the worst experience we’ve EVER HAD at a restaurant courtesy of Big Dogs. They have permanently lost our business, we won’t be going back.
We went to get dinner with a group of friends, chose Big Dog’s because we like the food. We don’t drink, so we asked to sit on the restaurant side. Waitress told us it was full so we would have to sit in the bar area. Fine. Sat down, waited a few minutes new waitress came up and immediately and rudely demanded to see our ID’s. I explained that we were not ordering alcohol, we just wanted food, we don’t even drink. She said she had to see our ID’s anyway. Fine. I pulled out my ID, but turned out my wife didn’t bring her wallet, (I was driving and buying so it’s not like she needed it). Tried to explain that to the waitress but she insisted we couldn’t sit in the bar area without ID’s. Ok but you told us to sit here… Whatever. She said we needed to move to the outside seating area. So we relocated, waited, waited some more, finally a new waiter came out, seemed friendly, took our orders, we thought we were in the clear. Right about the time our food should have showed up a manager (name tag said Angel) stormed out and vehemently accused my wife of trying to buy alcohol without an ID. We explained that we don’t drink, we JUST ORDERED FOOD. He didn’t care, in fact that just seemed to piss him off. He insisted that without an ID we couldn’t be on the premises. While we were having this conversation I looked into the dining area and a family with KIDS was eating dinner together. So we asked, “what about them, do they have ID’s”? Angel LIED, said he didn’t know what we were talking about, and demanded that we “leave the premises immediately!” So we left, and we WILL NOT be going back. Went and spent a $150 bucks on food at the nice Italian place down the street. Nice going Big Dogs.
I have NEVER been yelled at and kicked out by restaurant staff before. I’ve certainly never seen anyone disrespect my wife like that. Angel clearly missed his calling in life, I think he would have been better suited for a job with the Mafia, I hear they appreciate the brute force approach.
Regardless, it would have been totally acceptable if Big Dogs had told us “you can’t come in without an ID”. But they didn’t do that, instead they invited us in, bounced us around tables, let us order, and had us waiting for food for half an hour and THEN they yelled at us and then kicked us out. Our protests that we hadn’t ordered any alcohol fell on deaf and uncaring ears. They insisted that we had tried to order alcohol without an ID and we had to leave.
We found out the hard way: going to Big Dogs is a complete waste of time, GUARANTEED to leave you with a bad taste in your mouth. Don’t make the same mistake we did, try the Italian place down the street instead.
P.S. Just look through the other reviews, you’ll see plenty of pictures of family’s with KIDS eating here. They straight...
Read moreUPDATE: We changed our review from a 2-star to a 1 star.
Robert, the manager who left the copy-and-paste reply to our review, asked me to email him regarding our bad experience. I emailed Robert two weeks ago and never got a response, so he's just posting lip-service as a response to make it look like the restaurant cares when, in fact, they really don't. How pathetic is that?
My wife and I have been coming here for many years. The place used to be great and we used to dine here weekly. They had an awesome menu, the bartenders and servers were top notch, and then something happened. I don't know if it was covid or not but WOW has this place gone downhill. The last few times we came here we noticed the food quality has gone down and the prices have gone up to where it's just not a value to come here anymore. It's been six months since we've been here and we were in the area so we decided to go in for dinner. They were out of the beer I wanted so I settled on something else, as did my wife. We ordered cheese curds which were just OK. We then ordered entrees. My wife had the pot roast sandwich and I had fish and chips. My fish were so over cooked it's as if the chef left them in the fryer for 5 minutes too long. I really should have sent them back. They were literally burned beyond being edible. I ate half of two pieces and none of the third ad it was just disgusting. My wife's sandwich had about 2 pounds of cheese on it. It was just a giant cheese blob and she said the meat wasn't seasoned at all. It was just gross.
The service was just fine tonight but the food was gross. Now we know why we only come here once or twice a year now. Unless this "chef" of theirs gets canned, I can't see any reason to return...
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