How disappointing.
As a Korean, I was pleased to see a Korean joint opening here right by my yoga studio. Take this review with a grain of salt because this location just opened yesterday, and while I wanted to give some grace, the experience kept getting worse.
Letās go over how it went from bad to worse.
(1) Upon walking in, nobody even greets you. Itās your second day of business. If you canāt even get that right ā donāt bother.
(2) The price of some of the menu items seem exorbitantly high but perhaps, I thought, the product itself would prove worthwhile in amount or taste.
(3) Itās not a vast menu and this is not some shop that opened its first location. This is the second location. How is it that the person taking your order at the register cannot understand SHORT RIB DOSHIRAK ($25) ā that is on your menu?? Repeated twice and then he wants me to give him the # on the menu. Thatās just an utter lack of training. More managementās fault than this guy. Then he fails to understand āspicy pork bibimbap,ā ($15.50) so I give him the menu #. I order these two items and a $14 (!!) āgung chae kimbap.ā
(4) They go ahead preparing the food with four people mulling about preparing this doshirak (bento). +1 point for beautiful packaging and exquisite attention to someting that doesnāt matter compared to some of this other stuff.
(5) About 15 minutes passes and Iām offered a large bag by another employee claiming itās my order. As I mentioned, Iām Korean⦠I know what doshirak looks like and I can see the kimbap, but I see no evidence of my bibimbap. I ask if itās in here and she stares at the attached receipt pondering if it is. She clearly doesnāt know what the bibimbap looks like so she canāt peer into the bag to verify that it is not. Then, she takes back the bag and three of them stand there peering at the receipt, like the bibimbap would somehow magically appear. A Korean woman comes by, appears to confirm it is indeed missing, then begins preparing it.
The thing is ā anyone non-Korean or an Uber driver would have walked out with this takeout order completely unaware that one entire entree was missing, assuming itās in one of these [great] containers. Iād have driven home 15 minutes and one of us would be without food.
(6) They finally fulfill the whole order and the same girl hands me back the bag. Thereās not a āsorry about thatā or even a āthank you.ā Iām handed the bag like they didnāt essentially just try to rip me off or didnāt just make a mistake. SERIOUSLY, WHO IS TRAINING THIS STAFF???
(7) OK. Above all else, Iām about the food. All else is forgivable if the food is worth the near $60 I paid for this experience, right? Itās their second day opened so I can overlook it all, right?
Except itās nothing exceptional.
They sell their kimchi and radish kimchi ā both are average, at best. I may be biased because I make my own kimchi but this kimchi is not worth purchasing.
The short rib doshirak is unimpressive. Itās shabby quality of LA galbi, with puny amounts of meat on the bones, and an even dinkier number of ribs.
The soybean stew it came with is acceptable, or at least much better than the ribs. The banchan is unremarkable.
The bibimbap ā what kind of bibimbap doesnāt come with an egg? But okay - I fried my own at home and put it on top. But putting that aside, it is a huge amount of white rice with improperly portioned toppings. The spicy pork consisted of literally a tiny amount that fit into the small middle cup, but more importantly ā itās a completely tasteless spicy pork.
And the $15 kimbap? š¤¦š»āāļø Compared to this, which barely had one sliver of ribs in it, the short rib doshirak turned out to be a good buy.
The photo also shows purple rice in their marketing shots but nothing of the sort was offered to me.
I intended to come try the naengmyun (cold noodles) and tofu soup, but I wonāt be back. Seriously, if you canāt hire people who will at least say hello, never mind apologize when they get the order wrong, Iām not sure if you are meant to stay...
Ā Ā Ā Read moreToday my family and I had a poor experience at this location. The first issue was the service and attitude of the workers, the girl who took our order (and put on our sauces) was looking at us judgmentally (with like a stank face) she wasnāt friendly, her name was Alyssa A, we went on 7/23/23 at 3:01 pm. The other girl, Emmalei was not much nicer. My corndog was pretty underdone, cheese wasnāt cooked, it was also very doughy. The dough was white. when my boyfriend took the corndog to them and showed them, they said it was supposed to be a mochi texture, but then he pointed out the uncooked cheese, they said they would make another, neither of them would look at him either, i decided to not have another and just leave, which upset the girl (emmalei, i think) because we all felt uncomfortable. Iāve been going to cruncheese for quite a while, before the centennial and decatur locations, i used to go to the shang hai plaza location, I never had an issue like this before. that corndog tasted bad and made me feel sick to eat. I wish I could have taken a picture before my boyfriend handed it off to them. Iām really only posting this to get in touch with the owner, iād rather not have to put a review like this for a place that my family has always enjoyed. but this experience was unfair and very...
Ā Ā Ā Read more3 āļøGung Chae Korean Healthy Kitchen
Tried Gung Chae for lunch today and overall, it was a decent experience. The presentation was clean and organized, with everything served in a well-arranged bento-style tray. The kimchi tofu soup was definitely the highlightāflavorful, comforting, and well-balanced. All the side dishes were fresh and tasted great, and the rice was just okay.
However, the bulgogi was a bit of a letdown. I prefer it soft and moist, but this version was on the drier side and slightly overcooked, which took away from the overall enjoyment.
The biggest issue for me was the pricing. Including the drink and a $4 tip, the total came out to around $34 for one person. While the portion was slightly larger than a typical bento, I still felt it didnāt justify the price. Coming from Hawaii, Iām used to higher food costs, but even at places like Pearlās Korean BBQ back home, Iād get more generous portions and meat variety for less.
For me, this felt more like a special occasion or āonce-in-a-whileā kind of spot rather than a place Iād return to regularly. The food was good in parts, but the value just wasnāt there for the...
Ā Ā Ā Read more