Jack in the Box — Restaurant in Las Vegas

I think most fast food chain restaurants are hard to rate because if they getting the order right is the standard. That means getting it right does not motivate people to take the time to write a good comment as you would do in a place, such as a restaurant, that you don't know what the standard is. But, when they get it wrong, it does motivate people to give low ratings and negative comments.

I can only give you an evaluation of the customer experience I receive at this location.

I live very near to this location and visit at least twice a week. Full disclosure: I order ahead with the app and usually use the drive through to pick up. I have been inside many times, but only to pick up my order, because there are too many cars in the drive through, or I'm picking up food to deliver for Uber Eats. I have never ate in the dining area.

My interactions with team members has been a good one. On every visit the orders have been prepared correctly and in a timely manner. Special instructions have always been followed, including condiment requests.

The grounds outside of the restaurant are free of trash. The inside dining area was always clean every time I have been in there

My suggestion would be to order through the app. That way you cut out the order taker completely, spend less time waiting for the order and also you can...

5 stars for the friendly gentleman outfront power washing and working hard cleaning the exterior. He wasn't annoyed when I asked if they were open and he had to stop for 4 seconds to respond.

Minus 2-3 stars for the irritated coworkers of his who acted like my presence in the drive thru was an inconvenience. The 2 girls even tried that late night ploy these night shifts pull when they lie about a system reset that I've been fed ranging from 15 to 5 hours before. This system reset lie is perpetuated by overnight employees who don't want to continue doing their job and tell customers their "system is resetting" for however many hours they makeup.

This place says 24 hours. I ordered via the application ahead of time, prior to their system reset lie. I had to continue the conversation and move it along as she kept silent. I felt more and more unwelcome at Jack in the Box as my logical questions forced her answers, She sounded like a disrespectful adolescent teen, imagine my surprise when I got to the window I was greeted by unsmiling 'adults". Sorry to burst your easy street lazy bubble folks. Sorry I inconvenienced your lazy shift with...

This place is trifling, I ordered a grilled chicken garden salad when I went in there it was three people standing over my food only one person had on gloves I seen two sets of fingers from two different people in my salad while the lady with gloves prepared the salad. I don't understand how you pay $8 for a chicken salad and all they give you is 2 oz of chicken also they tell you that you have to pay for a cup in order to get ice but when you recycle that cup and bring it back for ice they tell you you have to pay for a whole another cup even though it's from their establishment it sounds like they're making their own rules as they go and none of them speak English they act like they don't understand what you're saying when you're telling them you need gloves on their hands when they're prepping already made food and if they're stealing from the customer's by not giving appropriate portions I had double croutons double ranch and no chicken on my salad I'm upset so much so that I'm...