Starbucks Coffee Company — Restaurant in Las Vegas

I was in there a few minutes ago because I am a vendor in Smith's. And I just got a Starbucks gift card, and really wanted Starbucks. So I got to the front and the young lady, I didn't get her name was very rude to me. I had asked her to see if they have the horchata frappuccino because I had gotten it before from other Starbucks. And the girl told me that it was part of the secret menu but if I knew the ingredients she could make it for me. But i had told her that I had gotten it before and before I could finish what I was going to say she completely cut me off and in a rude way told me well if you know the ingredients I could make it for you. Then I told her well, is each Starbucks menu different? And she said yeah. Then I told her that's all she had to say, and she didn't have to give me attitude. So I was going to look up the ingredients for the frappuccino, but thought about it and told her I was going to go to another Starbucks, and she said sounds good to me. Wow!!! Customer service at its best. There's the picture of the horchata frappuccino that I wanted right on their website, not on a...

I'm sorry but I have to give this Starbucks a low score. It has absolutely nothing to do with service or staff. It has to do with people getting ripped off when using the app to pay. Starbucks often has challenges where if you order specific items so many times you have the chance to get bonus points. We're not talking about tiny points here we're talking 40 to 100 points! If you come to this Starbucks you will not earn those points. Why? Because Everytime you make a in person and scan with app to pay it goes through as a general purchase. Therefore you will not get credit for your specific purchase required to earn those bonus points. I am a regular Starbucks customer so this is a...

This was one of the worst experiences I've had in a while with Starbucks. The only positive was a cashier she was friendly attentive. with no one in line in front of me or waiting for a drink, it took me 10 minutes to get my tall Guava White Tea lemonade. Added note that the drive through had one car only and inside they only had one person making drinks for both sides, while there were 2 other people working on the floor. There was no communication between the staff on what was being made. Again 10 minutes for a simple drink is totally unheard of. Very disappointed in...