Starbucks — Restaurant in Las Vegas

It's ridiculous that these young kids don't want to uphold the hours that businesses are supposed to be open. I drove out of my way to come to this location bcuz it was supposed to be open until 8pm but apparently the young worker named Torie decided she wanted to get off early on her Saturday night & would not serve me bcuz she stated they were already closed even after I said you guys are supposed to be open until 8 though & she still gave me some stupid excuse about how they were running behind today & was told she could close early which was just a load of crap. It's scenarios like this that really should have these types of employees reprimanded if not fired if they're not going to righteously uphold the standards of business that Starbucks is known for. I'm beyond irate at the fact that I wasted my time (& gas for that matter) just to drive to this specific location to be fed a bunch of lies just bcuz some young kids wanted to get off early on a Saturday... Completely...

l come to this Starbucks a lot. Today I did not feel service was great. I didn't feel welcomed, did not get a smile or like my presence was appreciated in any way. Most Starbucks I go to they smile at you and make you feel warm and appreciated. Barista barely cared for interaction with me , did not ask me if I cared for a recipt and when she slide my order there was a complete silence. She turned around carried on with her duties like I did not even existed. Most would at least say...

I went here 2nd time, and the first time, I forgot to show my QR code for points. The second time, the cashier said they don't scan the QR code, but instead, she scan where the gift card bar code. She told me I had to call if I did not get points. Of course, I did not get any points. How would I get my point if she didn't scan the star code? Make it make sense. Don't waste your time to go here to get your star points. Go...