Subway — Restaurant in Las Vegas

Because of Subways commercials and spokespeople(they wouldn't lie) we decided to give them another try. Very disappointed, clerk didn't know how to make the sandwiches kept asking what we wanted on them. We said just like you see on the commercial. He had to read the cheat sheet on the wall. There were two other employees in the back chatting I asked if I could pay now with no responce. When clerk was done I asked about the 5050bogo, he didn't know, clerk came from back and she said do you have the app to scan on your phone, I replied didn't bring my phone not to mention don't know how to do the scan download. Was refused discount then I asked senior discount and yes but 10% OFF 1 item. Terrible service, Terrible food. The spokespeople should be ashamed of themselves getting paid to promote such...

I saw her wash her hands incorrectly. She literally put the soap in her hand then rinsed it off her hand without moving it around to the rest of her hands and even after explaining that I needed her to show extra attention to clean gloves after she just served tuna to another customer because I am deathly allergic and she can kill me, she still wouldn’t wipe down or pull out a piece of paper that hasn’t touched the tuna. I left. Why should I have to pay an emergency room visit due to the lack of care shown by this employee? She needs a new job away from food and people. She clearly didn’t care for her customers health or well being. Subway claims to be healthy for customers but dead does not equal healthy. They...

Unfortunately, there is a communication and procedure issue at this location. I've tried multiple times over the last several months to use my Subway My Way rewards card to earn rewards tokens. However, the team has no idea what the program is about and make up excuses when they don't know how to swipe the card to register the purchase points. When the manager is not present - which is often - they simple don't know what to do! In addition, there is an English translation barrier and you often have to repeat what you say. This has been going on for FAR TOO LONG and I've voiced my concern to management via email but to no avail. (This is my second with a review for...