Starbucks — Restaurant in Spring Valley

I was there yesterday morning. 08/11. I was greeted with a rude attitude immediately before i could even order.. And I was spoken to with a short and fast response like "uhuh ok. Ok ok" before i was even done speaking.. And got major attitude for asking requests for my order. It made me super uncomfortable. So when I got to the window. It was an older blonde woman. So disrespectful when taking my payment. And I was trying to ask about it being my birthday and I didnt know how to find birthday rewards but she barley even talked to me before walking off. She then give me MASSIVE attitude because I asked if I could get my cup filled with water since I was making a 6 hour drive back home.. saying "you know what. I will, but next time you need to tell me at the order screen. Cause then I could have done this already." And was rude. The starbucks where im from, tell me to tell them while I pay. So I dont know what her problem was. But that was so uncalled for and so rude. To have someone with such a nasty attitude working there. And when I even tried to apologize she just rolled her eyes saying "uhuh uhuh sure. Ok bye" and shut the windows in my face. My family members who have also interacted with her also said she is nothing but rude. If you hate your job this much. Don't work in a job you need to have a good attitude for. Everyone else seems to be nice there. But her,...

I hated Starbucks for the longest time, until I visited Australia and got hooked on Flat Whites. Now I go regularly and bring my dog for a pup cup. Its one of our fun routines.

I always order for my dog first, and lately theres been static at the drive thru. Apparently starbucks has a new policy where they need to get your food or drinks first to confirm that your not freeloading whip cream for your dog

So its been several times now that I went (not being aware of this policy), and ordered for my dog before myself, and then the tone of the exchange immediately changed. I think you guys can do better than treating people like second class citizens over some whip cream at the top of an order. A giant company like Starbucks should be looking for consistency in customer service, not a conditional sliding scale of politeness. If I have to wait 3 minutes for people to get through their ridiculous coffee orders (and you do too) then you can spare a moment to determine whether or not Im a whip cream terrorist before you try to deport me.

First you guys censor our language, we cant order a large drink without a sermon, and now you make us feel unwelcome if we put a pup cup first in the order. Two thumbs down. On the edge of boycotting the place...

I know mistakes happen. we make them at the restaurants. Other people make them where they work. We make them everyday. But this isn't a mistake. The wrong type of service from the workers here at this Starbucks. Again it just wasn't one time this was the third time in about 3 months. Yes I do go to other locations.

At 6:50 a.m. July 31st 2025 I walked into this Starbucks with my laptop headphones glasses. I had to go to the restroom after I put my stuff down so I asked what was the code there. The first thing they responded with was are you going to make a purchase? This was the third time I had some type of experience like this in about 3 months. Knowing the Starbucks that they don't give good service there and I'm not saying the other experiences I had other than this one. I wouldn't recommend this Starbucks. I go to a lot of different starbuckses in the Northwest Las Vegas area and in summerlin. I just told them I'm going to another Starbucks instead. I will say it again this year alone three times I stopped at the Starbucks not a good experience! I work at two different restaurants and I don't go and ask them are you going to buy something before you go to...