Vegas Bakery, located at 2041 N Jones Blvd, Las Vegas, NV 89108, deserves a glowing 5-star review for its exceptional baked goods and delightful customer experience. Here's why Vegas Bakery stands out:
Fresh and Delicious Baked Goods: Vegas Bakery offers a mouthwatering selection of freshly baked pastries, cakes, bread, and desserts. From flaky croissants to decadent cakes, each item is made with high-quality ingredients and expert craftsmanship, resulting in irresistible treats that keep customers coming back for more. Variety of Options: Whether you're craving a sweet indulgence or a savory snack, Vegas Bakery has you covered. Their diverse menu features an array of options to suit every taste and occasion. From classic favorites like cinnamon rolls and danishes to specialty items like custom cakes and gourmet sandwiches, there's something for everyone to enjoy. Impeccable Service: The staff at Vegas Bakery is known for their friendly and attentive service. Customers appreciate the warm welcome they receive upon entering the bakery and the helpful assistance provided when selecting items. The team is dedicated to ensuring a pleasant and satisfying experience for every guest. Customization Options: Vegas Bakery goes above and beyond to accommodate customers' preferences and special requests. Whether you're ordering a custom cake for a birthday celebration or need a personalized message on your pastries, the bakery staff is happy to tailor their offerings to meet your needs, ensuring a memorable and personalized experience. Convenient Location: Situated in a convenient location in Las Vegas, Vegas Bakery is easily accessible to locals and visitors alike. Whether you're stopping by for a quick treat on the go or planning a special event, the bakery's central location makes it a convenient choice for all your baked goods needs. In summary, Vegas Bakery earns top marks for its delectable baked goods, extensive menu options, exceptional service, customization offerings, and convenient location. Whether you're craving a sweet treat or in need of a custom cake for a special occasion, Vegas Bakery delivers deliciousness...
Read moreTo begin with I would give this place 0 stars . I placed an order for a cake for my babyshower , I spent almost two hours ( not to count the long wait for help) describing my cake and details to the lady there that takes the order . My sister picks up my cake and once I see it I mean that wasn't even close to the cake I ordered ... I called the place to see if there's anything they can do .. And all they offered was for me to return the cake ( leave my babyshower already in place) and deliver this cake , so I do . Mind you my sister waited 30 min for the cake to be given to her . I was such an emotional wreck , they ruined my baby shower .. Didn't even bother to apologize and charged 175 for a cake that was maybe worth 50 dollars . It looked like they just stuck some things on there and called it a day. The guy manager there was rude , not once did he apologize and didn't even offer a compensation of some kind .. I desperately needed a cake and didn't even bother to say you know what we can get you a cake and offer a discount for the inconvenience . I even asked them if I could get one of their cakes already made and give a discount for the inconvenience and he refused to .. That's what you call customer service ? I missed 1 hour and 30 min of my shower because of this , got a headache from it and they had me in tears and stressed over this ... I ended up buying another cake from another bakery who actually offered a discount after seeing me come in there with my eyes red and watery .. . The cake at Vegas bakery was a joke ! The customer service even worse ! they didn't have the decency to apologize . All he could say is we don't have your imagination .. They are a bakery .. They are professionals if anything their imagination should be more creative than mine since they do this for a living ! They are professionals or so they say ! You guys ruined my babyshower .. I will never be coming here again and I'll let everyone know if I have to , I have no respect for ppl with poor customer service and no empathy...
Read moreMy mom ordered a cake from this place for my tias 60th birthday. She ordered it 5 weeks before the party, with a simple design request; “Happy Birthday Chrissy.” She was instructed to pick up the cake the day of the party at 2 pm. This is the point where everything went downhill. We waited 45 min for the cake to be ready- it was ordered 5 weeks ago, there was no reason for it to be late, especially when we were on time. The name was spelt wrong. The “r” in Chrissy was missing. They then “fixed”, please see picture. It’s insulting that they think anyone would think this ok. My 8 year old niece could have wrote it better. The worker at the desk said she wouldn’t even take it. They then “fixed” it again with a sticker. It was sloppily put on. It was bumpy, wrinkly and you could see holes beneath it. At this point the party was less than 2 hours away and we had no option but to take this ugly cake—there was no time to do anything else. We came back to speak to the manager the very next day—they couldn’t be bothered to leave their office to speak to us-instead we dealt with a rude young girl, in hopes for some compensation or even a sincere apology— what we got, and I quote “ I can do nothing, you take my take”. No “I’m so sorry this happened” No 20, 50 dollars back, not even a coupon for THEIR MISTAKE!
Also important to mention my cousin who picked up the cake was told no one spoke English so we got someone one the phone who spoke Spanish —turns out the girl who was working was the same girl we dealt with and she gave herself away— turns out she DOES IN FACT speak English.
This is NOT how you treat your customers. While we understand mistakes happen, they way they are handled says everything about a business. What this business told us — is we don’t matter and neither does our money.
While my family typically comes here to buy pre-made cakes, because they are always delicious, they will never get another penny...
Read more