I came here at 8:30am on Friday August 30th, 2024, drive thru, and was treated very poorly. I come here all the time and order the #7 with large coke. I pull up and pay, they tell me to back up a few feet in the drive thru lane. I wait 3 minutes and all I got was the large coke. I asked where my food was and they said I only ordered a coke(which if that was even true, why did THAT take 3 minutes?). Well it is true that they only rang up the coke, I told them I actually wanted the #7. Instead of the lady going (oh I'm sorry, we'll get that for you and I'll ring you up), she berates me and says "you didn't order a #7 you only ordered a coke! Takesha(whatever the name was) did he order a #7 or just the coke?" Other lady says just the coke, then first lady is like "see? You only ordered a coke!". Now I'm flabbergasted and ask for my #7 and she stomps away yelling in earshot of me (the attitude on this guy I swear) so I just left. I come here atleast twice a month and have never ever been treated this way.
This is nothing more than immaturity and poorly trained employees at their finest. I was the only customer and it was 5 women all sitting around just talking. Hiring their friends obviously. I called corporate and hope they do something about this. Very unprofessional. I get that it's just fast food but they don't have to have such an obnoxious attitude, especially when they are the ones who screwed up and their are 5 of them in there not...
Read moreFour months ago I complained about how bad this place is but I come to realize that most of Wendy's are the same. As of this past Monday, I will never go back to anymore Wendy's or any fast food joint that the staff is mostly from the hood. The reason is simple. They don't have the skill or kitchen ethics or sanitary concerns to work in this sensitive environment. My complaint 4 months ago about this place finally came to true. I ate bad room temperature chilli and ended up with food poisoning. Sorry, but never going back to Wendy's again..Nuggets were stale and cold, chilli didn't taste fresh. Ground meet was like dry. Burger was old as well.... when you get employees from the hood that's what you get..poor service, poor quality of food...improper temperatures and employees only cares about a paycheck. All fast food restuarants lack professionalism and quality...
Read more08022021 @ 7:15 pm Worst Wendy ever! I went there on my break. I went inside since drive thru was busy there was one customer ahead of me and I join the line, we stood there for at least 10 minutes before the customer ahead of me" yelled out" is anyone working today then the cashier said she was going home so I left and went to the drive thru. I place my order and drove up. When I got there I repeated my order just to make sure he had it right, I still received the wrong food and I didn't get my correct change back and when I try to fix my order I was told there's no add at the window then I ask for my receipt so I can do the survey, I was told by the manager the receipt machine is not working.... I will never came back nor will i recommend anyone to this Wendy..... y'all need to do better especially if I'm paying...
Read more