Starbucks Brunswick Pike — Restaurant in Lawrence Township

My sister who has the whole collection of all red cups had a horrible experience at this location, 1st the staff was nasty & rude which is very rare , we always have delightful experiences at other locations , the girls acted like a McDonald's cahier when u ask for an extra sauce for your nuggets , is not coming out your pockets, my sister ordered 2 holiday drinks and was given 1 red cup, she kindly asked for another 1 for my nephew to give to his teacher and was almost attacked at 6 in the morning??? Starbucks we have to do better or the staff at this location has to do better, please be professional, these drinks are not cheap eaither , i went to a Starbucks on red cup day on Whitehorse, it was a brand new location, my sister was working, i was not so i went for my sister because again she has all red cups from Starbucks i waited for a long time , and the girl was amazingly nice and gave me a red cup and i didn't ask for one, so that behavior my sister endured was unnecessary and i will always remember that nice beautiful young lady who was happy at work and on red cup day sha gave holiday cheer which what christmas is about .. not like these grinches at...

Is it possible to speed this up? Waiting 18 minutes is unacceptable! I can make this at home in much less time. As a former Starbucks employee, I am seriously disappointed in how this location fails to provide the fast service that the brand is known for. Nothing has changed, and frankly, nothing will unless corporate steps in and addresses these issues.

The staff is a major concern—there's an older white woman at the drive-thru and register who is consistently rude, and another employee with brown skin who wears her hair in a bun, showing the same attitude. If you don’t like me, that’s fine; I’m not here for friendship but for the items I paid for. Throwing my money on the counter instead of handing it to me is completely disrespectful.

I have yet to respond to rudeness with rudeness, but I won't lower myself to that level. I am above it. This post has been a long time coming, and I plan to report this to corporate. It's time...

I had a disappointing experience on Red Cup Day at this location. I ordered two holiday drinks with the intention of getting a cup for my son to gift to his teacher—a gesture he was excited about. However, I was told I could only receive one cup per order. While I understand store policies, the way this situation was handled left a lot to be desired. The barista’s attitude at 6:30 in the morning was unnecessarily rude, which only added negativity to an already frustrating situation. A little kindness and understanding could have made a significant difference—not just for me, but for my son and his teacher as well. Instead, the experience left us feeling disappointed and disheartened. I recognize how busy and stressful Red Cup Day can be, but a positive attitude and willingness to help customers go a long way. I hope the staff here can reflect on this and strive to create better experiences...