Taco Bell — Restaurant in Lawrenceburg

CHECK YOUR ORDER BEFORE LEAVING.

Such a letdown the last few times I've been to Taco Bell. The food, for fast food, is good but overpriced for what it is. MY SUGGESTION TO EVERYONE is to check your order before leaving. We've gone the last couple of times and ordered the drive-thru. We expect our order to be right so we drive off, our fault for not checking, and drive 25 mins home. When we get there, our order is never right. Things are missing, and the things that are not supposed to have sour cream do. I called ans spoke to Samantha, Assistant manager, I think, and she did make it right by allowing us to come back anytime and get those items again, but that dosnt help when it's almost an hour drive back there then back to home when we needed the food then. Again, overall good food, but the attention to detail, especially under low stress environments, is sad. I hope this helps someone. Check your order.

Update: went back to get another order and went in this time. Samantha was there and she was awesome and made everything right and the new order was...

I come through often. Each time I get the same thing. Grilled chicken chipotle ranch burrito. For some reason, they are not grilling the burrito which has caused me to have to come back through and get it remade MULTIPLE times. I asked why and they said they have the grill turned off around the time I come to put it in “self cleaning” mode so that they can clean it at closing time. (I come when I get off around 12am) If you are not closed, you dont need to turn off any equipment that is needed to make the food people are still ordering… I cant believe I’m even having to explain/complain about that. I dont pay for my food not to be made the way it’s SUPPOSED to come. Ever. One star EVERY time. You’re losing money as well because I wont quit going around to get it remade each time until it’s made correctly. Most if not ALL of the time, it’s the red headed girl who is always making my order wrong. You 100% have an...

Guy working the window last night with a visor and go tee does not need to be on the window. Order is always wrong quite a bit, never kind or shows the least bit of emotion, looks like he hates his job and he always forgets my fire sauce. Every. Single. Time. And then acts pissed when I have to hold up his line to get the sauce that i asked for when I ordered. I was honestly shocked he still worked there cause I figured he had been fired a while ago. If he’s the owner, sheesh. Normally I don’t review food places but I think if he was working for me I would be wishing someone would let me know.

“What do you want” “What else? “

Is language that should not be used in a drive through. Unfortunately this is the only fast food open late in lawrenceburg or I would not be going back. The day staff is literally a night and day difference. Very kind and typically get...