I have never posted a review for Whataburger or any fast food chain. You all need to hear about the Leander location. This is, hands down, the worst location and the worst customer service I have ever experienced! For some reason, they hired a new manager, and he or she is not doing their job. I went in on Saturday, July 1st to dine in for breakfast. There was only one guy at the counter and he obviously seemed overwhelmed. I ordered the breakfast platter. When I looked around, I saw several people standing with a look of disgust on their faces. I asked two people what was going on. One guy said he had been waiting close to 40 minutes for an order he placed online. Another lady began shoving her phone in the employees face and yelling, "Where's my order!?" I sat down hoping for best. After 25 minutes or so, I told the kid at the counter that I have been waiting way too long for my breakfast. He said, "I don't know anything, I'm up front, I don't know what goes on in the back". What! Is he for real? I told him that he had better find out. Finally after 35 minutes, I got my breakfast. It gets worse. My plate did not have hashbrowns, they hardly gave me any scrambled eggs and the biscuit looked like someone had tossed it on the floor. When I went to the counter, I asked a kid about my missing hashbrowns. He said, "Oh, we're not serving breakfast anymore". What is going on with this place? On top of that, all employees looked like they were horseplaying. This is insane. Someone needs to look into this location. They have serious...
Read moreThere are burgers that transport you to a realm of culinary delight, and then there's Whataburger—a fast food establishment that offers an experience so disheartening, it compels you to question your life choices.
In a late-night quest for something edible, I found myself at Whataburger, hoping for a decent bite. What I received was an abomination that defies the very essence of what a burger should be. The patty, a lifeless slab devoid of flavor, nestled within a bun that seemed designed to smother any trace of taste. The onions, chopped in a way that could only be described as haphazard, added a disconcerting crunch that did nothing to elevate the experience. And then, there was the mustard—a vile concoction that overwhelmed every bite with its sour assault.
One might think that a fast food joint would at least have the virtue of speed, but no. From the moment I pulled up to the order kiosk, it took a staggering ten minutes to receive this monstrosity. The only reason I persevered through this ordeal was out of respect for the money I had already squandered. Had this atrocity been a mere $3, I would have gladly disposed of it in a location far from any living creature, sparing them from the same suffering.
I didn't dare try the fries or a drink, as the exorbitant price of the burger alone was enough to dissuade me. In the grand realm of bad meals, Whataburger stands out as a testament to what can go wrong when corners are cut and quality is abandoned. My advice? Save your money and your taste buds....
Read moreOkay we did a drive-thru. It was on Friday afternoon about 4 p.m. we had ordered for Patty melts two large burgers two large onion rings the two large fries. On the grand opening it was absolutely amazing everything was hot got a correct order no issues went through the line no problem which you expect on pretty much a grand opening day absolutely amazing the food was fantastic service everything great out of the world out of this world. Well this past Friday well maybe the true colors are coming through at the new Whataburger, white pill line got her order pulled over to check it we were short to Patty melts one burger and one fry we went inside tell them about the shortage they gave us our bags we started to walk out had to go to the table and stop looked again it order was short again they still did not complete the order correctly and it was all paid for at the beginning of the order! By the time the third trip up to the counter scuse me second trip back to the counter one through the drive-thru they finally got the order right almost we ended up with a large fry and a small fry pay for too large to disgusted went home started to eat found out the onion rings you can tell by taste had been either microwaved or refried the french fries were absolutely horrible everything was terrible! So just check your bags if you go through drive-thru before you leave the windows when you don't have to make round-trip...
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