I want to preface by saying this is our favorite snow shack because no where else around has actual shaved ice that is snow texture. The flavors are also better than other places we have been to.
That being said, sometimes this place is awful. Almost every time we have gone it has been a 20 minute wait or more when there is either only a few or no people in front of us. It’s difficult to understand why when there’s usually 3 employees working. Beyond that, there’s two ice shavers in the shack but I have only ever seen one being used.
My other complaint is the size. I do appreciate how it can be fun to eat this big huge snow cone when you’re just looking to sit down and relax, but when you’re looking for a treat on the go they are just far far too big to take into the car and take home. The sizes are also not consistent. 2 nights in a row we ordered a kiddie size and got massively different results. Again, too large on both occasions but it feels like they don’t have any real way of measuring what each size it. It would be nice to see a cup size rather than a bowl like other snow shacks do, and leave the jumbo on the menu for when you want a family treat to share.
We will keep coming back because we just love the snow, but I feel like because they are so good they could do so much better. Be prepared to wait upwards of 20 minutes...
   Read moreThe snow cones are large and delicious. The best ice. But it seems the owner doesn’t care if people have to wait. There used to be at least 2-3 employees, but one only one, at the verge of tears. We waited 40 minutes just to order, with only 1 family in front of us, only to be told they didn’t have the “to-go” size in stock, so we had to eat ours there. No spoons in stock either, so good luck if you order ice cream in your sno-cone… The tables are always a sticky mess - be prepared to shower when you get home. The long wait makes kids restless, and they end up kicking rocks and dust around.
It seemed to be better managed in years past, but is now poorly managed, IMO. Good thing for the owner it’s one of the better tasting snowcone shops, but I’ll still be taking my business elsewhere...
   Read moreI live close to Lucky’s and it has a been a great place to visit over the summer. We have been going there for the past couple of years and their snow ones are amazing! The ice is the smoothest I’ve ever tasted, and the add a great amount of flavor. The staff is nice, and the people are nice as well. The only things I don’t like here, are that the snow cones are very sticky, the tables are usually messy, and I have noticed how they have doubled their price over the previous couple of years. It’s not much of a problem to me though because the portions are amazing, and it’s always fun...
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