Dunkin' — Restaurant in Leonia

I actually really like dunkin drinks, I believe the place itself is not the problem. The employees though! I order a Sparkd energy peach sunrise, I SPECIFICALLY said peach. When I went to get it they gave me a berry burst drink. I didn’t want to cause I scene so I just politely told them that I wanted to get a peach drink and then they told me that I said berry burst, like if I didn’t know I what I meant 🙄. I being the nice person I am just said ok and went on but my friends didn’t let that slide. They went and asked to see the receipt and one of the employees said there was no receipt, guess what there’s was a receipt. So then it did say Berry burst, but I did indeed said peach so they just typed the wrong thing. And then I asked if they could still change it and the girl said it would be a waste with BIGGEST, RUDEST attitude EVERRR. So moral of the story kids, don’t go there, and if you do and they get your order wrong fight for what you deserve don’t be scared of their attitude, and they also made me cry because I’m a sensitive person and can’t handle those type of things. Never ever coming...

I visited Dunkin at Leonia, NJ on April 19. This is my first time visit since I moved to Leonia from Englewood, NJ (Englewood dunkin which is near by route 4 is one of the best! ). I went to pick up my ice coffee around 8:05am on above date. I usually, get a slip for my cup even it is not a hot coffee. Because sometimes my hand “get little bit itchy” if something cold stuff contact directly to my hand. When I ask, “Can I have a slip for my coffee?” The guy answered me “We do not have a slips for an ice coffee, we do not give it to an ice coffee” I was so embarrassed, I never had this experience before. And I ask one more time, then one of the lady who wear “hijap” stared me with disrespect and gave it to me. Unfortunately, I did not get their names, because I was rush to come to work. I was so disappointed to Leonia, dunkin because they gave me very hard time to get a “paper slip”. I do not understand why I have this kind of customer services even I spent my money. I definitely, will not go back Leonia, NJ dunkin (353 Broad ave Leonia, NJ) again and recommend to my...

I would give 5 stars, if better gloves and facial equipment was given to employees. The DD Crew do their best with what is given and with how they've been trained. If one notices, they have near paper thin gloves handling 400°F ovens. That means the once frozen food is now as hot as the hood of a car in the 80°F summer heat or your feet touching the heated sand on the beach. Not pleasant. Surgical gloves what they are wearing and not the thick ones. Also, depending what time you arrive, there will be either shortage of frozen goods or being heated in the back ovens. Hangry is never the solution to any issue. Discovery of oneself will help in...