McDonald's — Restaurant in Lewiston

good mcdonalds but they need to stop sending customers to the drive thru wait spot for even things as little as fries. they usually forget the rest of my stuff after sending me out to the parking spot to wait. constantly rushed so they can have the shortest drive thru times. i’m not moving up for sumthing & waiting longer when it will be ready in one minute anymore. like a warmed up cookie or medium fry & u can just hand it to me. i’ve had to move to that parking spot sooooo many times and waited even longer for my food then necessary because i’ll be forgotten about. and i’ll have an item forgotten about usually when they send me there. the customer service is friendly other then that, it’s probably managers pressuring them to make ppl move to the spot for literally anything to have the shortest drive thru times possible. i always see the employees looking up at the screen wit a nervous face trying to rush me out when I have a problem wit my order or haven’t received sumthin still and want to send me to the parking space. it’s worse over time, i hate it but it’s right next to my work so i still go. it would be just as fast if they didn’t rush so much. maybe faster. after rushing me like that they usually misunderstood me in the drive thru, forgot sumthin, or send me to the spot, only for me to have to walk in to the establishment because i didn’t receive my sauce or drink. i’ve had one employee get mad at me and say they are suppose to give you your drink at the window, like it was my responsibility to remind the person at the window of that but it was early & didn’t occur to me. it’s affecting the employees because that dude was either mad at me or about to have an anxiety attack. he repeated it several times. anyways, sumthing is going on in there & i feel the negative energy everytime i pull up. you can see it in employees faces as they try to smile & jus cant. i’m going to start taking a considerable amount of time ordering so when i get to the window it’s ready. i’ll just pretend like i’m still thinking ab wut i want at dis point. the drive thru times mean nothing if all your employees & customers are slowly...

Here's a review for the Downtown Mcdonalds. I DO NOT RECOMMEND letting your teen kids work here. My 15-year-old has walked out. I pushed for her to deal with the issues but, this is TOO far. The management has zero interest in being a leader and providing the proper training or respect for others. This was my daughter's FIRST JOB. They worked her once a weekend and couldn't understand why she didn't have everything memorized. (Change the schedule and NOT notify anyone.) shes 15, has no car, they have no online schedule to check, and expects employees to stop in every day to see if it changed. They not only downgrade her for not knowing the things they SHOULD BE TRAINING FOR, they would walk away instead of taking that time to be a teaching moment. Today, she tried to explain how she knew the schedule last weekend (we stopped in monday for her to verify her weekend schedule) but, they since changed it and kept interrupting her and told her to deal with it.

Chase, Brianna, and Ashley, If you cant handle guiding and training our youth, you should find something else to do. I do suggest learning how to be a better leader and stop the...

Can someone please tell me why their is such a big problem is with getting the side sauce's you ask for when ordering food.. this is an ongoing problem everytime i order thru the drive thru. Today I orderd a big Mac bundle asked for ranch and BBQ i specifically asked for 4 sauce's each then when I was handed the meal at the window I asked if in fact the sauce's were in the box because I go thru this often. The guy said yes they are in the box well guess what they weren't big surprise. why do they treat these sauce's like they are gold? Why do they expect you to eat two large fries 20 pieces of chicken nuggets with no sauce or ketchup. It wouldn't be a problem if I was dining in but when you go through the drive thru because you are in a hurry like I was today you expect and put your faith in the business you are paying to get your order right i just don't get it and am very disappointed i love McDonald's food but can't stand the incompetence of some employees please...