Sarku Japan — Restaurant in Lexington

Do NOT order from here. It is inedible. There is NO teriyaki on the chicken teriyaki, It is a common complaint. I looked at the reviews after I ordered and everyone is complaining about it. I called them I was so upset that it was so bad inasmuch as we are weekly customers. I might as well have talked to my dog about it. The manager told several different undecipherable stories and then told me they would do better next time. I told her it was THE NEXT TIME. No offer to fix it. They have been recently closed by the health department. I found that out after I googled them to complain about my order and what they were going to do about it. I had delivery charges on top of the food costs. I will never order from them again. These people deserve to go out of business. I was previously a...

No, never again. The Old lady that takes your order was so impatient that once I order she charged me 37 cents even tho I gave her my free teriyaki meal ticket that I could redeem. Then, once I was where I pick up my food this man put the food in front of me and I asked him, “is this mine?” He says “I don’t know, you can take both plates” and so I took them and the old lady started yelling at me saying that I was stealing her food and I tell her that he told me to take them and the man innocently said “I didn’t talk you anything” so I don’t recommend this place if you look for good service and food. I’m never coming back till that Old...

If I could give you all 0 stars I would. Horrible service and I will NEVER be spending my hard earned money here ever again. The lady there ordered my meal for me, didn't even let me choose. She rushed and charged us for a meal we didn't even want. How dare she have the audacity to order my meal for me. Rude, disrespectful and she needs a wake up call. I hope you all learn to be more respectful to your customer, this meal was not enjoyable and did not taste good at all. Thanks...