The Vintage Tea and Cake Company Lexington — Restaurant in Lexington

Pros: We made a reservation for 11 am and were able to be seated promptly upon arrival. The mismatched but beautiful tableware was a nice touch. They were able to accommodate all of our food restrictions (dairy free, nut free, gluten free). The food items on the regular menu were all delicious.

Cons: Despite being seated at 11 am, we did not get our food until a little after noon. Considering the menu is so limited (you basically either choose regular or vegetarian) and the limited seating times, I would have expected the food to be ready much earlier. In fact, it took so long for the tea menu, tea, and then the food menu to arrive that we told the waitress we wanted to order before she left after giving us the food menu. I can only imagine how much longer it would have taken to get our food if we hadn't done that.

The noise level in the room was quite loud so when the waitress was speaking to us, she had to bend down and was basically talk less than a foot away from our faces without a mask on, which I found very disconcerting. I would have put my mask back on, except it was in my purse, which was not near me since there was nowhere to place it (the backs of the chairs were rounded so I couldn't hang it there and there wasn't enough room on the table to place it there). Some purse hooks for the table or on the wall, or a special stool or hamper for purses would have been a nice touch.

I ordered the chai tea, which never got strong enough to be more than a light tan, and I had to ask for the milk to be brought to the table. I would have expected the milk to be brought out when the teas were brought.

I'm grateful that I was able to eat from the regular menu because I would have been disappointed with the items that were brought out for my friends with food restrictions. I don't remember those items being explained when they were brought out either (and they were not listed on the menu).

Overall, this is a cute place for afternoon tea for people without food restrictions and aren't expecting to be served quickly, but the price point is higher than expected for the amount of food and the service. I guess you are just paying for the experience...

Disappointing. It wasn't any one big thing but lots of little disappointments. I invited my mother and mother in-law out to tea with my partner to share the lovely experience of high tea on a Saturday afternoon. The service staff seemed apathetic, we waited a solid 20min before recieving water. They did have a huge party sitting down but I booked this table over a week in advanced. There should have been enough staff to manage reservations that were placed over a week ahead of time. We saw our server sporadically, and when our sandwiches, scones and treats arrived one of the sandwiches was missing. I had to point it out, as she was about to drop them off and dart. It took a while to get that one sandwich replaced so I had to wait to eat the desserts while everyone else continued on. The scones and macarons were dry, overcooked & hard, not to mention they only gave you one small scone (every other tea house I've been to gives you two that are much bigger than their quarter sized scone). The little tart and chocolate truffle were delicious. The chairs were very uncomfortable. When I went to the bathroom I could see the teenager employees texting in the kitchen. It felt like there was no adult present, it was all teenagers with no manager. No manager to make you feel welcomed and heard. The experience was okay because I was with family and we enjoyed the tea and each others company. It's a lot of the little things that were subpar and led to a disappointing experience. Next time we go to get high tea we will be trying a...

The vibe and decorations of the place were great, definitely enjoyed the vintage feel.

Just wish service were a little better as this was our first time, when we went in, there was no indication of what to do and we had to seek out a waitress in order to ask despite having reservations.

The tea quality was not great, opening the pots revealed a singular teabag per pot for the sencha (watered down) and Buckingham palace, which we had actually ordered the Garden Party (and sencha). Since the waitress never came back, we never got the chance to swap it. My mother is definitely a tea connoisseur and it's sad to see a tea place skimping on tea quality.

The little snacks were good and I enjoyed most of them, received a mint white chocolate which upon asking the waitress, she revealed we received because they ran out of milk chocolate. Just felt like a lot of the items pastry wise were not fresh/from somewhere else which is fine but nothing to write home about.

This place felt very presentational over actual quality of items. Not bad,...