Subway — Restaurant in Leyden Township

I am extremely disappointed with my experience with the service at your Subway. This is the second time I've encountered the same unacceptable behavior. The employee skinny guy with glasses was incredibly rude and ignored our order, showing poor hygiene by using his phone while making our sandwiches without changing gloves. When I tried to address this, he dismissed me with, “I know what I’m doing.” His mocking attitude and the way he made us feel belittled were unacceptable. On our last visit, he even mocked us with another staff member in a different language behind our backs.

This experience has ruined our mornings and affected our entire day. My wife and I hoped the previous bad experience was a fluke, but it’s clear this is an ongoing issue. This behavior is driving away loyal customers. Please address this issue promptly to prevent it from happening again. I was an everyday customer for so long here before getting married, when it was Citgo, this never happened before.(this is the only reason...

"EAT FRESH" does not exist in this dojo. This Subway is wedged inside a gas station. The employees are happy to customize everything to your satisfaction.

But nothing is fresh. Everything is day-old stale, funky-tasting, odd-smelling left-overs.

The new Footlong Churro, Pretzel, and Cookie are pre-made in a factory somewhere and defrosted the night before. They are allowed to DRY OUT in the refrigerator and fast-baked to hotness. When you try to bite into them, it's like biting a rock. If you expect soft, delicious flavor, you're coming to the wrong location. The cookie is bland, the churro is inedible, and the pretzel is completely flavorless AND ROCK HARD.

Also, who the f''k dips pretzels in MUSTARD? That's disgusting! Pretzels get cheese sauce, not mustard!

Anyway, it's not the employees' fault the place is run down and selling old garbage. It's the franchise owner not caring enough to focus in any way on quality and...

I wish I can give less then 1 ⭐️ but there is no option to give less starts reviews I visited today this restaurant. I ordered veg subway I show food fly on the veggie I told the person this what you served to costumers unfortunately subway owners was there he looks at their veggie and said nothing he can do about it for the flys and told me if I’m not satisfied then go look for food elsewhere. Worst customer service I will never visit this store. I tried to call subway customer service contact information. Looks like they change everything so you cannot complain anymore. Wow great job subways no one can complain new system you change no one is answering on...