Papa Johns Pizza — Restaurant in Liberty Township

While the food was good the service was by far the worst ever. I called to order a deal that I had aa coupon for. The coupon clearly didn't say online only, it had an expiration date that was still 2 weeks away. I called to order the guy who answered had no clue what I was saying at all couldn't help me it was like I was speaking in words he never heard so he put a lady on the phone now I forgot to say I tried to order online before I called but the website kept kicking me off. i explained to her what happened she said it happened because that coupon isn't valid anymore I told her that's not true bc I have the physical coupon in my hand and it's not expired in fact it has 2 more weeks. She couldn't help me either . She asked a manager who said yeah we don't have that deal anymore. I hung up I was mad because I know this isn't true. I went back online this time my order went thru the same thing I'd been trying to order the same thing they all manager included toltold me didn't exist I got . I get they are a new store but atleast try and help your customers or you won't have any . I really hope they can sort this mess out my family loves...

Worst customer service I have ever received in my entire 43yrs of life!! I ordered delivery and at no fault of my own it was processed as a pick up. I'm guessing I was outside the delivery zone but the app never told me that. After an hour and 1/2, I called to see if everything was OK. They told me I pressed pick up, I didn't i am not an idiot, I didn't have my car. I asked them to cancel it and please just refund the money. They asked if I wanted to pick it up still. I said no it's been there for over 1 1/2 hour now and my car is in the shop. So I figured it would be refunded. I called back a few times and talked to multiple people even called corporate customer service, which i have never done before. The district managers solution was to give me 25% off my next order!!!! My next order??? I won't ever be back to another papa johns if this doesn't get resolved!! This should not be this hard to comprehend. I am a customer. I did not receive your product. Please refund my money or at the very least give a credit. This happened on May 3rd, it is...

Worst service I have ever had! Placed an order.. Says itll be delivered at 903. 920 rolls around try to call and got hung up on multiple times.. Finally got an answer tell the gentleman what's going on and he looks at order an says they had alot of deliveries an it will be here any moment. Okay.. 930 Rolls around and it says the order completed and delivered.. Turn around call again ask to speak to a manager, guy gets on the phone an says that they had messed up our pizza an had to remake it.. So first it was going to he here any moment, second its completed, third now its messed up and being prepared now? Now at the point where I want the money refunded to credit card ask to be refunded.. Lady gets on the phone explains they are slammed an than...