KFC — Restaurant in Liberty Township

I much rather compliment a plan than complain, however sometimes there's nothing good you can say about a place. I was in Ohio for my family reunion and this was my selection after a long day of travel. It was not busy. The employee that took my order was not clear on the menu and could not answer basic questions. I ordered a family meal and asked for plates and utensils ( I was staying at a hotel). The entire crew seemed like teenagers or very young adults. I don't have an issue with that except this group lacked professionalism or a mere investment of their purpose. The employee told his team my order for them to fill but had to fill it himself as they didn't do anything (except chit chat and obtain fountain drinks). When my order was completed he handed me the bag. He didn't have a customer after me so I was surprised he forgot the plates and utensils I requested. No problem, I reminded him. He put plates in my bag and seemed like that should send me off. I reminded him I needed utensils (I am in my head like, "duh"). When I returned to the hotel and started to eat my own food, I determined it was the worst KFC I ever had. Not fresh, not tasty...just yucky. We all threw the chicken away. I was hesitant to look up the reviews on this place. They failed. No, I didn't return it...we had been on the road all day. We simply wanted a decent meal prior to ending a long day. I have so many, "I should have known...." I won't go into all of them but I should have known it wasn't a decent restaurant because there were no other customers. I should have known better when I saw the immature crew. I should have known better because the inside of the restaurant was the darkest KFC I have ever been in. I can go on and on. Yep, I was hesitant to complain as I much rather compliment a place...find something good. The only thing I have for them is I will never go back. I have seen young people work at a fast food place well but this place failed; they need leadership & further...

Lena, Brandon, and the general Manager Kevin are rude and have no customer service manners at all. Went through the drive through never was acknowledged at all. Then went inside to let them know what happened and the staff was ignorant and argumentative. Cussing at customers and calling them names. Then when Brandon finally took my order I asked two questions and he told me to "fing go somewhere else that I wasn't eating there he didn't care" he also called me a name all while the GM was just letting them act this way. Upon asking the general manager for the higher ups number he told me he was the highest manager for their store that he didn't have a...

The food was decent service was decent but who ever is running this place needs fired. The floors were dirty like they haven't mopped properly in months. Your feet stick to the floor but the floor is slick. There is food under every table and even stains on the walls. They have no one even attempting to clean and it's a slow flow of customers. There was residue of something strange caked to the side of the drink dispenser. I was not brave enough to look in the restrooms. We quit eating out food halfway through because we kept noticing the disgusting environment. Places like this is why I don't come near Youngstown. This place needs...