Papa Johns Pizza — Restaurant in Lilburn

⭐⭐⭐⭐⭐ I can't say enough great things about our recent experience with Papa John's Pizza! We placed an order for a group of people, and the service we received was exceptional from start to finish.

Firstly, the ordering process was seamless and efficient. The staff were incredibly accommodating, making sure to get all the details right for our group order. They even helped us customize our pizzas to suit different preferences, which we really appreciated.

The delivery was prompt, and our pizzas arrived hot and fresh. The quality of the ingredients and the flavors were outstanding. It was clear that they take immense pride in the products they serve.

What truly stood out was the level of service provided. The team at Papa John's went above and beyond to ensure that our order was accurate and delivered on time. Their attention to detail and commitment to customer satisfaction really impressed us.

Overall, Papa John's Pizza not only delivered delicious pizzas but also demonstrated their dedication to providing the best service possible. Our group was thoroughly delighted with the experience, and we'll definitely be choosing Papa John's for our future gatherings. Thank you for exceeding our expectations and making our...

Used to order here often. Now the orders are rarely accurate which is bizarre because it's pizza. The online orders literally tell you what options the customer wants. These folks really struggle with following attention to detail. Papa John's has also instructed their employees to put the least amount of topping on the sides such as garlic knots and garlic parmesean breadsticks. We often get them in the box looking like plain baked dough and have to address this every single time. You're better off ordering at Domino's down the street where they won't cut corners with your order and everything is always prepared correctly. Papa John's corporate has so many problems with their chains now that they don't even handle complaints correctly. I addressed these very matters our last visit in-person and online and was assured the refund would be applied for the sides. It was never done. I suggest you always check your order before you leave so you can hold them accountable. If it's incorrect turn around and make them remake it entirely or get a refund on the spot so they lose money each time. This is the only way...

Oh your staff is is utterly antagonistic. Possibly trying to get this location closed or something. The tracker was stuck at the delivery with no information for some time so I called in to check in case they just missed a click. I was immediately put on hold.... 5min passed, nothing. Call again, immediately placed on hold again.... 3min pass. I call again and right as she answered I said "please don't put me on hold I just have a quick question-" but before I could finish, she already put me on hold. Repeat the last one 3 times more and then I just hang up and called back until she actually answered the phone. It was over 10 times at that point. Claimed she was helping a customer in store. Either she is utterly incompetent (she was not young) or blatantly sabotaging your business, which is what it seemed like. People like her will rot the company from the inside out. Is this store closing soon or something? Utterly unprofessional, purposely poorly communicated, and...