This place does not stand behind its product. My son pulled out a string from the red tomato pie the day after I picked up the pie. I tried to call the bakery immediately on Christmas Eve, but nobody picked up the phone and the voicemail box was full so I couldn't leave a message. I called the store after Christmas since they were not open on Christmas, but found myself speaking with a very judgmental and unprofessional manager, who in my opinion, does not know her trade. She told me that I should not be eating the tomato pie after two days even though I never mentioned that anyone was eating it four days after the pickup. Additionally, she called my warning of posting a consumer alert on Google review a "threat" after I tried to be fair and wanted to be transparent with her by telling her the review would be posted for the benefit of other customers. Finally, she told me to bring in the string. If I were her, I would not do that because why would I want the other customers to see the embarrasing string and hear about the story? Well, I wasn't going to do that anyway since Corropolese is not next door to me and I do not feel that I should be inconvenienced after paying for a defective product. Moreover, if, according to her advice, pies are not to be kept beyond two days, why am I expected to keep the disgusting string 4 days later?
It is a shame that these tomato pies taste very good, but a piece of foreign object in any purchased food is a deal killer. Most importantly, I expect an operation to stand behind its product and to trust its customers when they bring things to its attention.
It is important that businesses understand that they are operating in the era of Google and Facebook. If you don't do the right thing and assume good intent of your customers, you...
Ā Ā Ā Read moreMy son and family love this bakery, so when I knew they were driving in from out of state, my husband and I went to the Royersford store to pick up a bundle of breads for them to take home. Even though it was after noon, the place was busy. Everything is baked fresh daily; some things throughout the day, so freshness abounds. We bought french, a marble-rye and challah, Vienna, and Italian rolls, of course, in different shapes and sizes. There was no sourdough at that time, but there were two towers of the ever-popular tomato pie. Although everyone likes it, I didnāt know how travel-worry it would be. The kids were disappointed weād not bought that, too. Everything we bought cost ten dollars and change amounting to a very inexpensive gift! I noticed that while the cash register was seldom quiet. There rarely was much of a line. People filed in and out in a constant stream. It was very busy, but most folk knew what they wanted, where it was, and were brisk about coming in and ringing out. I was pushing a walker and slowly perusing cases and shelves. It was tight, but there was plenty of room for all of us. I give it 4 stars instead of five because thatās how my taste buds rate the fare. I donāt know why, but a Jewish deli is more my style, or even a Scandinavian pastry shop. Both Italian and PA Dutch, which are bountiful around here, seem a bit bland for me. If those flavors delight you, then consider this bakery a 5-star place. Most of my family...
Ā Ā Ā Read moreThe Best Tomato š Pie in the world š Let me just start with saying, this is my favorite place ever! I have been going there for years( different locations of course!) The prices are unbelievable, I canāt stress that enough. Their š§ goodies are to die for! The cheesecake bites to the pies, to the fresh homemade rolls ( all varieties) and loaves of bread š !! I go and get my lunch meat there every Sunday, also my pastas as they come right from Italy š®š¹. Their Homemade Sauce, I could drink it lol š The people are so incredibly kind and friendly, that my fiancĆ© and I have a great time when we are there, and leave happy and laughing. Iām Italian and a picky one about other peopleāsā Sauces or jarred stuff but theirs is the best in the world and I will not buy any other brand ever! I donāt know everyoneās name but the man who waited on me today and Ginger take incredible care of us every time we go in there. I recommend this place plus 1000 āļø! Especially now with the pa Democratās, I noticed prices a little lower then usual, they had put some Edās still items in the store that would never be in there . The woman that made my crab š¦ cake sandwich today, ( first time having it and itās incredible and my new favorite sandwich) always makes them with love . The entire crew are amazing and I wonāt go anywhere else! Go check it out Trust me! Take it from the pickiest human isnāt he...
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