Arby's — Restaurant in Lincoln

Walked inside before 8 pm. No acknowledgement. Decided what to order walked to the register. Still no acknowledgement or help. Manager looked at us and told 1 employee to clock out. Employee looked at us had issues clocking out called manager over. Manager looked at us started talking to the employee helped him, pulled the drawer, finished conversation and walked away. Still nothing said to us. 3rd employee filling drive through orders at the front looked our way several times and nothing no hi, be with you soon nothing. We were there 10 to 15 minutes and walked out. Lobby not busy at all. I will acknowledge the drive through was busy. But I don't feel it's too much to ask for a verbal acknowledgement to show they know your there and are working to get to you asap. Had this happened we would have stayed. The minimum customer service...

AVOID THIS LOCATION AT ALL COSTS!! I just had thee worst customer service experience of my life. I ordered through the app and fudged my order. They not only refused to swap out a roast beef for a fish sandwich (literally a mix n' match order) for my 8 month pregnant wife, but also he copped an attitude with me and was extremely short. Mike, the Asst. Manager, who was the one giving me attitude took zero ownership as management to make it right, as I should have gotten $3 off an order of $10+ as well as that is the only reason I used the app. He said I'd have to call Corporate which I will be doing Monday morning, 0800 sharp. We've given this location north of $1,000 over the years but this may be the last time....

Went to the drive through ordered Roast beef sandwiches and a large vanilla shake with no whipped cream. I watched the female worker start putting whipped cream on top of my shake I motioned her to stop so another female employee took a lid and started scraping the whipped topping off I asked her to make me a new shake While the drive through window was open I heard the manager say just dump the shake back in the shake machine I asked for the manager and said I am allergic to ingredient in whipped cream He said cream is cream (ice cream, whipped cream) in a very rude tone that was Arby’s procedure I called another Arby’s and was told that was not the procedure and the next day I called the corporate office and they are...