Five Guys — Restaurant in Lincoln

Worst Five Guys I have ever been to. The employee Anton ( Shift Manager ) rudest person ever. He was so rude, I got to the point I asked for my money back after the food was made, and bag was in hand. He was Rude and told me I could sit down, I didn't need to stand waiting for my food. He said it will be 8 mins. Then as my burger was being made, I noticed they forgot the bacon. To my knowledge, I ordered a Bacon Cheese Burger. They grabbed some old nasty looking bacon from some dryer bin, that was sitting out. The bacon had no cover on it nore was it refrigerated. I asked how long that bacon was sitting there. He said since this morning. I made a comment about, bacteria and it can cause food poisoning. Anton asked if I wanted the bacon, he could take it off. I said yes I want the bacon, I paid for it. He came back snooty again, and said you didn't pay for the bacon I can take it off. I told Anton he was rude, he said no he wasn't. I also brought up how he was rude, telling me I can sit down. He said, well he doesn't like when people are watching them preparing our food. I told him, I had that right. He was rude enough, I just said I wanted my money back. As I was getting my money back, the boy with the neck problem, looked as if he was laughing with the smirk on his face. Five Guy lost...

We hadn't been here in years. I'll admit the burger was better than last time but not in the way you might think. Last time the burger was squished until the edges were crispy, this time the patty had some substance to it.

Fair warning if you don't like American cheese, that's the only option. Also, the pickles were more similar to bread and butter instead of dill. Bleech for me personally.

I ended up taking off the bun (top and bottom) as they were soggy to the touch.

The bacon was crispy but not too crispy, the grilled onions were the best part of the burger.

Now, the fries... absolutely amazing, fresh cut and fried with the peel on. They are addictive. The only downside is there's not much for anything to dip your fries in besides ketchup, mustard, or malt vinegar.

They did have one of the few remaining local coke freestyle machines. My husband was excited to see that. I stuck to my fanta orange as to me it's the only one that tastes like it should. I'm typically a Coke/Pepsi gal but I like orange too.

The food was presented to us in a paper bag, the burgers had been mislabeled but that was easy to fix once we opened them.

Overall, it was okay... Will I return, probably but this wouldn't be a regular option on my...

This place was extremely rude. I tried to get food for my friend who is handicapped and unable to make it in to the store. They were unaccomodating although all I asked for was a bag or a cup to put one small container of peanuts in. I was kind when I asked and explained that she was unable to come in and have never been treated with such disrespect. I used to love this place but these actions were so poor that I hope that anybody that has any form of respect understands that this place needs boycotted. I simply asked for something to keep my container together and stated that I wouldn't be taking any extra peanuts.

I am really disappointed that i needed to get frustrated over simple peanuts. I have been a long standing customer and no longer plan to visit...